Concierge Assistant

PPOAR; Funchal; On-site; EUR 13,000 - 15,000; Full time

Job summary

The Concierge Assistant role is based in Funchal, Portugal, working at a luxury hotel. You will welcome guests, assist with reservations, and support daily operations while delivering exceptional service.

The position is contract-based with a monthly salary of 1400 USD and no accommodation provided, requiring flexible hours including evenings and weekends. Ideal candidates have hospitality experience, strong communication, English proficiency, and knowledge of local attractions in Funchal.

Qualifications

• Prior hospitality experience is preferred.
• Excellent communication and customer service skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficient in English (additional languages are a plus).
• Knowledge of local attractions, restaurants, and transportation options in Funchal.

Responsibilities

• Greet and assist guests upon arrival, providing information about the hotel and local area.
• Make reservations for dining, transportation, and other activities for guests.
• Handle guest requests and complaints in a professional and timely manner.
• Maintain an organized lobby area and assist with check-in/check-out procedures.
• Coordinate with other departments to ensure smooth operations and guest satisfaction.
• Maintain knowledge of current events, attractions, and services available in Funchal.

Skills

Hospitality experience

Communication skills

English proficiency

Flexible hours

Local knowledge

Job description

Concierge Assistant

The Concierge Assistant will be responsible for providing exceptional customer service and assisting with day‑to‑day operations at a luxury hotel in Funchal, Portugal. This is a contract position with a salary of 1400$ per month. The ideal candidate should have prior experience in the hospitality industry and must be able to work without accommodation.

Responsibilities

• Greet and assist guests upon arrival, providing information about the hotel and local area


• Make reservations for dining, transportation, and other activities for guests


• Handle guest requests and complaints in a professional and timely manner


• Maintain an organized lobby area and assist with check‑in/check‑out procedures


• Coordinate with other departments to ensure smooth operations and guest satisfaction


• Maintain knowledge of current events, attractions, and services available in Funchal

Requirements

• Prior experience in the hospitality industry is preferred


• Excellent communication and customer service skills


• Ability to work flexible hours, including weekends and holidays


• Proficient in English (additional languages are a plus)


• Knowledge of local attractions, restaurants, and transportation options in Funchal

Working Conditions

This is a contract position with no accommodation provided. The candidate must be able to work without accommodation. The working hours may vary depending on the needs of the hotel but may include evenings, weekends, and holidays. The selected candidate must be willing to work flexible hours as needed.

Location

The hotel is located in Funchal, a beautiful city on the island of Madeira in Portugal. Funchal offers stunning views of the Atlantic Ocean, as well as historic sites, museums, restaurants, shopping centers, and outdoor activities.

Salary

The salary for this position is 1400$ per month. This is a contract position with no accommodation provided.