Commercial Director

Details - Hospitality, Sports, Leisure; Faro; In loco; EUR 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

DETAILS – Hospitality, Sports, Leisure, Vilamoura, Portugal, seeks a strategic Commercial Director to lead international brand sales and revenue growth. You will align with brand standards, manage a multi-channel commercial plan, and drive profitability for luxury hospitality assets in the Algarve.

The role requires 5+ years in senior sales or commercial leadership within hospitality, fluency in English and Portuguese, and willingness to travel as needed.

Competenze

• Degree in Hospitality Management, Tourism, Business Administration, Marketing or related field.

Mansioni

• Develop and execute the hotel’s integrated commercial strategy across revenue streams.
• Lead annual commercial planning with key stakeholders.
• Drive revenue growth, profitability and market share through pricing, segmentation and distribution.
• Represent the brand in Vilamoura and expand commercial reach.
• Prepare reports and recommendations for senior management.

Conoscenze

Leadership

Negotiation

Revenue management

Strategic planning

English

Portuguese

CRM

Opera

Formazione

Bachelor's degree in Hospitality Management or related field

Strumenti

Opera

CRM platforms

Revenue management systems

Descrizione del lavoro

DETAILS – Hospitality, Sports, Leisure is the platform responsible for managing Arrow Global’s assets in the Hospitality, Sports and Leisure sectors in Portugal. It currently manages several hotel properties located in Vilamoura, Carvoeiro, Lagos, Albufeira and Madeira, as well as Portugal’s largest golf portfolio, including the golf courses in Vilamoura, PGA Aroeira Lisboa, Palmares and Vale Pisão. Internationally, it also manages two golf courses in Sicily, as part of the Costa Ragusa destination. In addition to these assets, DETAILS is also responsible for managing the Vilamoura Equestrian Centre.

Due to the company’s continued growth, Details is looking for a strategic, results-driven and hands‑on Commercial Director to lead the commercial strategy for an International Brand in Vilamoura.

The Commercial Director will be responsible for driving revenue growth, market positioning and profitability across all commercial channels and segments, ensuring full alignment with international brand standards, positioning and the hotel’s business objectives and reporting to the Director of Sales Hospitality.

Key Responsabilities:

• Develop and execute the hotel’s integrated commercial strategy across all revenue streams, including Rooms, Groups, MICE, Corporate, Leisure, F&B and other ancillary revenues;
• Lead the annual commercial planning process, contributing to budgets, forecasts, business plans and sales action plans in close collaboration with the General Manager, Revenue Management, Marketing and Operations teams;
• Drive revenue, profitability and market share growth through effective pricing, segmentation, channel mix, distribution and account management strategies;
• Position the international brand in Vilamoura as a lifestyle hotel of reference in the Algarve, strengthening its visibility in domestic and international source markets;
• Identify, negotiate and develop business opportunities with tour operators, DMCs, corporate accounts, MICE agencies, consortia, leisure partners and other strategic stakeholders;
• Monitor competitor activity, market trends, source market performance and demand patterns, translating insights into actionable commercial initiatives;
• Ensure consistent use of international brand commercial tools, standards, reporting processes and brand guidelines to optimize performance and decision-making;
• Lead, coach and develop the sales team, fostering a high-performance culture focused on accountability, collaboration and measurable results;
• Represent the hotel in trade fairs, sales missions, networking events, client meetings and industry forums, promoting the hotel and expanding its commercial reach;
• Prepare accurate reports, performance reviews and commercial recommendations for senior management, owners and relevant stakeholders.

Key Requirements:

• Degree in Hospitality Management, Tourism, Business Administration, Marketing or a related field;
• Minimum of 5 years’ experience in senior sales or commercial leadership roles within the hospitality industry, preferably in international hotel brands or lifestyle/luxury properties;
• Strong knowledge of the Algarve market and key international feeder markets, with proven ability to generate business across leisure, corporate, groups and MICE segments;
• Proven experience in negotiation, key account management, contracting, sales planning, forecasting and commercial performance analysis;
• Solid understanding of revenue management principles, distribution channels, digital marketing and commercial reporting;
• Fluency in English and Portuguese is required; additional languages will be valued;
• Experience with hotel systems and commercial tools such as Opera, CRM platforms, revenue management systems and reporting tools;
• Excellent leadership, communication, negotiation and stakeholder management skills;
• Analytical, commercially driven and solution-oriented profile, with the ability to work under pressure and make decisions in a dynamic environment;
• Willingness to travel nationally and internationally, when required.

Location:

• Vilamoura