Client and Business Solutions Consultant

Gi Group; Lisboa; Vor Ort; EUR 15.624 - 22.320; Vollzeit

Benefits dieser Stelle

Pacote salarial médio atrativo

Contrato com a GI GROUP

Zusammenfassung

Uma empresa líder no setor bancário está à procura de um Consultor de Soluções para Clientes e Negócios para a área de Lisboa. O candidato ideal deve ter uma licenciatura em gestão ou economia e experiência prévia em funções semelhantes. Oferecemos um pacote salarial atrativo e um ambiente dinâmico, onde você terá a oportunidade de melhorar suas habilidades de comunicação e atendimento ao cliente.

Qualifikationen

• Experiência anterior em funções semelhantes é obrigatória.
• Fluência em inglês e português é obrigatória.
• Disponibilidade imediata para começar.

Aufgaben

• Fornecer suporte geral ao cliente e assistência técnica.
• Construir relacionamentos positivos com o cliente e partes envolvidas.
• Endereçar e resolver incidentes e reclamações prontamente.

Kenntnisse

Comunicação com o cliente

Pensamento crítico

Orientação para o cliente

Habilidades analíticas

Comunicação corporativa

Ausbildung

Licenciatura em Gestão, Economia ou áreas similares

Tools

MS Office

Jobbeschreibung

Client and Business Solutions Consultant

Client and Business Solutions Consultant

1 week ago Be among the first 25 applicants

Do you have knowledge and experience in customer communication? This offer might be for you!

Our client is a renowned company in the Banking industry and is currently recruiting an Client and Business Solutions Consultant (M/F/D) in the Lisbon area.

Responsibilities:

• Provide customers with general product support and technical product assistance;
• Build positive relationships, continuously communicating with the Client and other involved parties;
• Address and resolve incidents, complaints, and claims promptly in accordance with current procedures and policies;
• Take E2E responsibility towards the Client, adopting a cross-functional approach across the Group's various departments (front to back).

Requirements:

• Degree in Management, Economics, or similar fields;
• Previous experience in similar roles (mandatory);
• Strong knowledge of MS Office (mandatory);
• Fluent English and Portuguese (mandatory)
• Advanced level of French (valued);
• Critical thinking, customer orientation, and analytical skills;
• Strong corporate communication skills;
• Immediate availability to start;
• Availability to work Monday to Friday from 9:00 AM to 6:00 PM.

Offer:

• Attractive average monthly salary package;
• Contract with the GI GROUP company;

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Banking

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