Change Management Analyst

Euronext; Porto; Presencial; EUR 60 000 - 80 000; Tempo integral

Resumo da oferta

Euronext is seeking a Change Management Analyst in Porto to oversee the Change Management process with a focus on AI and data-driven insights. You will monitor progress, support advisory boards, and apply predictive analytics to minimize incidents while driving continuous improvement.

The role emphasizes AI-based process optimization, documentation, and performance reporting to align resources with high-value opportunities. Porto-based, on-site collaboration is expected.

Qualificações

• Support the management of a Change through the course of its lifecycle, using AI tools to monitor progress and predict potential risks.
• Support the preparation for the Change Advisory Boards to assess changes' impact, implementation, test and rollback plans, incorporating AI-driven analytics to inform decision-making.
• Help to prevent incidents caused by change, using predictive analytics and AI-powered trend analysis to identify high-risk changes.
• Document changes' post implementation review, utilising AI to analyse feedback and identify patterns for continuous improvement.
• Ensure resources are aligned with the highest-value opportunities, supported by AI-based prioritisation and resource allocation tools.
• Report and regularly review change management performance and quality, using AI dashboards and automated reporting to provide real-time insights.
• Establish and maintain documentation of procedures, processes and reports concerning change management, integrating AI-driven process mapping and optimisation tools.
• Work with the process owners for problem and incident management to identify improvements to the processes and develop metrics to support them, leveraging AI to uncover root causes and recommend enhancements.

Descrição da oferta de emprego

Profile

We are looking for a Change Management Analyst to oversee the overall Change Management process, with a focus on leveraging artificial intelligence (AI) and data-driven insights to continuously improve efficiency, quality and adoption.

Key accountabilities

Support the management of a Change through the course of its lifecycle, using AI tools to monitor progress and predict potential risks. Support the preparation for the Change Advisory Boards to assess changes' impact, implementation, test and rollback plans, incorporating AI-driven analytics to inform decision-making. Help to prevent incidents caused by change, using predictive analytics and AI-powered trend analysis to identify high-risk changes. Document changes' post implementation review, utilising AI to analyse feedback and identify patterns for continuous improvement. Ensure resources are aligned with the highest-value opportunities, supported by AI-based prioritisation and resource allocation tools. Report and regularly review change management performance and quality, using AI dashboards and automated reporting to provide real-time insights. Establish and maintain documentation of procedures, processes and reports concerning change management, integrating AI-driven process mapping and optimisation tools. Work with the process owners for problem and incident management to identify improvements to the processes and develop metrics to support them, leveraging AI to uncover root causes and recommend enhancements.

Euronext Values

Unity

• We respect and value the people we work with
• We are unified through a common purpose
• We embrace diversity and strive for inclusion

Integrity

• We value transparency, communicate honestly and share information openly
• We act with integrity in everything we do
• We don’t hide our mistakes, and we learn from them

Agility

• We act with a sense of urgency and decisiveness
• We are adaptable, responsive and embrace change
• We take smart risks

Energy

• We are positively driven to make a difference and challenge the status quo
• We focus on and encourage personal leadership
• We motivate each other with our ambition

Accountability

• We deliver maximum value to our customers and stakeholders
• We take ownership and are accountable for the outcome
• We reward and celebrate performance

Equal Opportunity Statement

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects. Euronext is the leading European capital market infrastructure, covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody to solutions for issuers and investors. Euronext operates MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. Euronext also provides clearing and settlement services through Euronext Clearing and its Euronext Securities central securities depositories (CSDs) in Denmark, Italy, Norway and Portugal. Euronext’s regulated exchanges in Belgium, France, Greece, Ireland, Italy, the Netherlands, Norway and Portugal host a broad range of listed issuers, a strong blue-chip franchise and the largest global center for debt and fund listings. With a diverse domestic and international client base, Euronext is a major venue for European lit equity trading. Its products include equities, FX, ETFs, bonds, derivatives, commodities and indices. For the more information, please visit our career website.