Operational Resilience & Crisis Officer

Euronext; Porto; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

Euronext is seeking an Operational Resilience & Crisis Officer for its Risk & Compliance team. Based in Porto, you will work with IT, cyber, HR and procurement across multiple geographies to strengthen resilience, risk controls and regulatory compliance.

You will run BIA campaigns, support continuity and disaster recovery plans, and prepare crisis simulations while promoting awareness and training across the group. Fluency in English is expected; French is a plus.

Qualificações

• Higher education in risk management, crisis management or related field.
• Minimum two years’ experience in a related role.
• Introductory knowledge of IT systems, cybersecurity concepts and BCM frameworks.
• Familiarity with ISO 22301, ISO 27001 and NIST.

Responsabilidades

• Support the implementation of the Group Resilience Framework aligning with policies and regulations.
• Collaborate with BCM Managers to maintain consistent resilience practices.
• Conduct Business Impact Analysis campaigns and update continuity plans.
• Design crisis management exercises and support testing per regulatory requirements.
• Deliver awareness sessions and training to staff across entities.
• Develop KPIs and monitor resilience maturity and emerging risks.

Conhecimentos

Risk management

Business continuity

Analytical thinking

Stakeholder management

Excel

PowerBI

Formação académica

Higher education in risk management or related field

Ferramentas

Excel

PowerBI

Descrição da oferta de emprego

Join us as an Operational Resilience & Crisis Officer within the Risk & Compliance department, a team of more than 40 professionals in risk, business continuity management, internal control and compliance, located across our various geographies. The team is dedicated to preserving the company’s value, assets and reputation by identifying and assessing risks, implementing mitigation actions, raising awareness, and ensuring compliance with relevant regulations.

Within this department, the Operational Risk & Business Continuity Management (BCM) team acts as the second line of defence for IT, cybersecurity, human resources, procurement and other transversal departments, while maintaining business continuity maturity across the group.

You will be based in or Porto office interacting with stakeholders in all Euronext entities, including Paris, Milan, Oslo, New York, Dublin and Copenhagen.

Responsibilities

• Supporting the implementation of the Euronext Group Resilience Framework, ensuring alignment with Group policies and regulatory requirements (including DORA and ISO 22301).
• Collaborating with BCM Managers across all Euronext entities to maintain a consistent and efficient approach to resilience.
• Participating in financial sector and local authority working groups to align Euronext's practices with industry standards.
• Conducting Business Impact Analysis (BIA) campaigns and supporting the update and continuous improvement of Business Continuity, Disaster Recovery and Crisis Management plans.
• Designing and facilitating crisis management exercises and simulations at both local and Group levels, while supporting the digital operational testing strategy in line with DORA requirements.
• Assisting teams in defining test parameters based on critical assets identified through BIAs and risk assessments.
• Delivering awareness sessions and training programmes to staff and dedicated functions.
• Supporting the monitoring and continuous improvement of physical safety standards and resilience capabilities.
• Contributing to the management and coordination of crisis responses, providing analytical insights from incidents and testing results to support management decision‑making.
• Developing KPIs, conducting resilience maturity assessments, and monitoring emerging risks and external threats that may impact business operations or critical services.

Your profile

• Higher education in risk management, crisis management, geopolitics, political sciences, cybersecurity or a related field.
• Minimum two years’ experience in a related role.
• Entry‑level knowledge of IT systems, cybersecurity concepts and business continuity management frameworks.
• Familiarity with standards and best practices such as ISO 22301, ISO 27001 and NIST.
• Understanding of financial regulation (e.g. MiFID, DORA, NIS2) is a plus.
• Fluent in English (daily use); French is an asset.
• Strong analytical and problem‑solving skills.
• Solid understanding of resilience frameworks and standards.
• Autonomy, proactivity and ability to summarise complex information.
• Excellent communication and facilitation skills, especially in cross‑functional contexts.
• Proficiency with BCM tools and data analysis (Excel, PowerBI or similar).
• Ability to work collaboratively across departments and entities.

Working with us means joining a dynamic, international team committed to operational excellence and continuous improvement.

You will have the opportunity to develop your expertise in risk and resilience, contribute to group‑wide initiatives and interact with stakeholders across Europe and beyond.

Join Euronext – Shape capital markets for future generations.

Euronext is the leading European capital market covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. We operate seven national stock exchanges, handling 25% of European lit equity trading. Our products include equities, FX, ETFs, bonds, derivatives, commodities and indices. Euronext also provides clearing and settlement services through Euronext Clearing and our network of Euronext Securities CSDs. In addition, Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and NordPool, the European power market. The company has a diverse domestic and international client base.

We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Euronext Values – Unity

• We respect and value the people we work with
• We are unified through a common purpose
• We embrace diversity and strive for inclusion

Integrity

• We value transparency, communicate honestly and share information openly
• We act with integrity in everything we do
• We don’t hide our mistakes, and we learn from them

Agility

• We act with a sense of urgency and decisiveness
• We are adaptable, responsive and embrace change
• We take smart risks

Energy

• We are positively driven to make a difference and challenge the status quo
• We focus on and encourage personal leadership
• We motivate each other with our ambition

Accountability

• We deliver maximum value to our customers and stakeholders
• We take ownership and are accountable for the outcome
• We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects. Euronext is the leading European capital market infrastructure, covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody to solutions for issuers and investors. Euronext operates MTS, one of Europe’s leading electronic fixed income trading markets, and NordPool, the European power market. Euronext also provides clearing and settlement services through Euronext Clearing and its Euronext Securities central securities depositories (CSDs) in Denmark, Italy, Norway and Portugal. Euronext’s regulated exchanges in Belgium, France, Greece, Ireland, Italy, the Netherlands, Norway and Portugal host a broad range of listed issuers, a strong blue‑chip franchise and the largest global center for debt and fund listings. With a diverse domestic and international client base, Euronext is a major venue for European lit equity trading. Its products include equities, FX, ETFs, bonds, derivatives, commodities and indices. For more information, please visit our career website.