Cash & Payments Operations Analyst

Inetum; Lisboa; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid work arrangement

Lisbon office

Job summary

Inetum is seeking a Cash & Payments Operations Analyst to join its global Cash Management team. You will monitor and stabilize Payments, SWIFT and Cash Management flows for a large international financial group, providing frontline support and incident management across multiple hubs, including Lisbon.

Hybrid role with 2/3 in the Lisbon office, offering growth opportunities within a multinational digital services leader and exposure to leading payment platforms and processes.

Qualifications

• Minimum 1 year of experience in Banking Operations or Financial Services.
• Experience in Microsoft Office tools (Excel, Word, PowerPoint).
• Proficiency in English is mandatory.

Responsibilities

• Monitor and analyze the quality of automated production for Payments, SWIFT and Cash Management activities across the group.
• Supervise end-to-end transaction flows processed via SWIFT infrastructure and payment platforms for multiple global entities.
• Detect, elevate and coordinate resolution of production incidents, ensuring rapid service restoration and clear communication with all stakeholders.
• Provide Level 1 operational support to Middle Office Cash Management teams and tools.
• Monitor payment flows for high-sensitivity Cash Management clients.

Skills

English proficiency

Tools

Excel

Word

PowerPoint

Job description

Company Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Job Description

At Inetum you have space to grow and boost your talent! As a Cash & Payments Operations Analyst, you will play a pivotal role in ensuring the reliability, stability and quality of critical Payments, SWIFT and Cash Management flows for a large international financial group. You will be part of a Cash Management Control Tower, operating across five global hubs (Paris, Brussels, Singapore, Montreal and Lisbon). Your mission is to proactively monitor automated transaction flows, manage incidents end-to-end and continuously enhance operational efficiency to deliver a high-quality service to clients worldwide.

Key Responsibilities

• Monitor and analyze the quality of automated production for Payments, SWIFT and Cash Management activities across the group.
• Supervise end-to-end transaction flows processed via SWIFT infrastructure and payment platforms for multiple global entities.
• Detect, elevate and coordinate resolution of production incidents, ensuring rapid service restoration and clear communication with all stakeholders.
• Provide Level 1 operational support to Middle Office Cash Management teams and tools.
• Monitor payment flows for high-sensitivity Cash Management clients.

Qualifications

What You Bring:

• At least 1 year of experience in Banking Operations or Financial Services.
• Experience in Microsoft Office tools (Excel, Word, PowerPoint).
• Proficiency in English is mandatory.

Additional Information

(Hybrid work, with 2/3 days of work in the office in LISBON per week)

Are you the one?!