Campaign Assignment Specialist

Nbs Inc.; Viseu; Híbrido; EUR 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Annual bonus

E-learning courses

Career progression

Medical support

Office discounts

Resumo da oferta

Nestlé Business Solutions (NBS) is seeking a Campaign Assignment Specialist to allocate Nespresso campaigns across the team, ensuring adherence to SLAs and production schedules. You will map demand for upcoming weeks, coordinate with leadership, and perform capacity planning to sustain timely deliveries.

You will also conduct quality checks per Brand Guidelines, train partners on briefs, and drive continuous improvement while collaborating with cross-functional teams in a hybrid work setup.

Qualificações

• Understand brand positioning through Brand Guidelines.
• Strong planning and focus on quality deliverables.
• Familiarity with CRM terminology and technical requirements.

Responsabilidades

• Assign campaign requests to Campaign Factory in line with SLAs and capacity.
• Perform capacity and volume forecasting and report weekly to supervisors.
• Conduct quality checks against Brand Guidelines and learn from campaign briefs.
• Train partners on Campaign Factory briefing and process improvements.

Conhecimentos

Brand guidelines

Planning

CRM terminology

Capacity management

Ferramentas

CRM systems

Descrição da oferta de emprego

Position Summary:

Position Snapshot Location: Braga/Lisbon (Portugal) Full-time/Hybrid Work:2 days per week at the office (aligned with our current Policy) About us Nestlé Business Solutions (NBS)is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital &Social Media, CRMand Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals.

We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. We are looking for talents who are eager to learn, teamplayer, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes youand you are looking to join a business where you can really add value, itis time to consider joining NBS! At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us toadaptyour position.

This person will be responsible for the assignment of Nespresso campaigns to the remaining team members considering defined market allocation and campaign complexity. As part of the role, the Campaign Assignment Specialist will take some responsibilities in performing capacity reports Focus will be to ensure the campaigns are assigned as per defined SLAs, which may request some negotiations on launch dates, delivery in the agreed timeframe, as well as put the right checks to ensure campaign tracking with market SPOCs.

Part of the responsibilities, it will be to map the demand for upcoming weeks, aligning with leadership and production team. A day in the life of... Assign campaign requests to Campaign Factory team members, ensuring respect for agreed SLAs and timely execution based on teams' capacity and demand. Simultaneously, upon assignment, the specialist should perform quality control checks against defined Brand Guidelines. This specialist is expect to run a thorough analysis of team's capacity and volume forecasting. Report weekly/month to supervisors.

Analyze briefing and process issues to learn from experience, and seek for continuous improvements to gain in quality and time. Responsible to train partners on Campaign Factory briefing

What will make you successful?

• Ability to quickly understand brand's positioning through Brand Guidelines
• Good planning ability and relation to quality deliverables
• Good understanding of CRM terminology and technical requirements, compatility
• Good understanding of the Production Process
• Ability to deliver against established objectives and deadlines
• Ability to handle surges in volumes and capacity to address it.

What we offer

Here at NBS we care about our Talentsand we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.

Joininguswill bring you:

• Development of expertise in Nestlé's Shared Solutions Business
• Immersion in a culturally diverse team
• Local andinternationalexposure
• Flexible working environment
• Competitive salary and annual bonus according to your performance
• Flex Benefits -at NBS you canchoosewhat benefits are more suitable for you
• Make part of the Nestlé Club and getdiscountinseveral partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medicalsupport available at theoffice
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career

Nestlé is the world's largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.