Content Account Lead

Nestlé S.A.; Viseu; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Meal allowance card

Flex Benefits

International exposure

Career progression

Job summary

Nestlé S.A. is seeking an experienced Marketing/Content leader to head the Content Account Specialist team in Portugal. You will coordinate with local and global marketing teams and ensure high-quality content delivery across Nestlé brands and categories.

The role involves driving adoption of Nestlé’s internal content solutions, managing relationships with stakeholders, and delivering world-class service while fostering a culture of performance and innovation.

Qualifications

• At least 7 years of experience in Marketing, Brand management, Communication, Advertising and/or Content.

Responsibilities

• Lead a team of Content Account Specialists and align with global/ regional teams.
• Drive adoption of Nestlé content solutions and ensure service delivery against SLAs.
• Manage relationships with internal stakeholders, markets and external suppliers.
• Oversee content lifecycle from localization to publication across channels.

Skills

Marketing

Brand management

Communication

Advertising

Content

Tools

Project Management Tools

Tracking Tools

Job description

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

About us Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary The NBS Portugal Content Solutions team brings marketing scalability, automation, speed to markets, high quality deliverables and services in a cost efficiency matter.

The

plays a key role in Nestlé's Global Transformation by enabling the activation of NBS Portugal Content Solutions' in-house solutions. The professional will lead a team of Content Account Specialists dedicated to our Nestlé's Brands and Categories, while overseeing our internal partnerships and supporting our global, regional and local marketing teams along the Marketing & Advertising Content lifecycle (E.G., Advertising Campaigns content adaptation and localization, as well as Digital Twin products;
Data Collection & Reporting;
etc.), liaising and aligning with multiple different teams.

A day in the life of... Reporting directly to NBS Portugal Content Solutions Lead, the

is responsible and accountable for fostering strong relationships in Nestlé's global, regional and local marketing teams in the content & digital ecosystem, being the interface between Nestlé's key Global and Regional stakeholders, Local Markets, and NBS Content Solutions team, ensuring the following:

Drive adoption of Nestlé's internal content solutions and support in their activation

Delivery of World Class Service

Inspire, motivate and lead the team of Content Account Specialists on daily operations and with each respective internal brand teams and partners

Interact, liaise and negotiate with Nestlé's internal global/regional marketing stakeholders and other teams (financial teams, procurement, IT, etc.)

Alignment with our Nestlé Global Content Solution teams and center operations leadership teams

Bring insights based on available data to provide solutions

Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalogue, Training materials, Briefs, etc.).

Run Regular Operational reviews with internal and external suppliers to track Service Delivery to identify improvement opportunities and guarantee SLAs.

Lead periodic meetings with Business/Market to strengthen relationship and seek new opportunities to grow the partnerships

Properly map our Nestlé's marketing and content ecosystem and stakeholders.

Liaise with Finance & Control team for the correct and timely charge back of services provided to Nestlé Markets/Businesses

Ensure compliance with Nestlé Globalstandards and ways of working, including effective management of Standard Routines, MarketDeployment Toolkit and Control Best Practices.

What will make you successful

At least 7 years' experience in Marketing, Brand management, Communication, Advertising and/or Content

At least 2 years of successfully leading teams is a plus (not dismissive)

Proven experience in managing marketing Key/Global/Regional accounts

Strong interpersonal management skills

Great communicator and passionate about people, marketing, advertising and content

Excellent presentation skills in both building and delivering

Strong Strategic, Marketing and Leader mindset, always seeking to strive successfully with a solution-driven approach

Solid understanding of the Marketing & Advertising Ecosystem as well as of the Content Production and Lifecycle

Good understanding of Branding, Advertising and Content principles

Previous experience in data collection, digestion and insight generation

Up to speed on Advertising, Content & Digital trends and best practices

Experience in using Project Management, Tracking Tools (Cost, Time, Budget, Volumes, Resources)

Working with high-volume multi-platform complex tasks

English (advanced level)

Creative/Media/advertising Agency experience is a plus (not dismissive)

Previous experience in a corporate and multi-cultural setting is a plus (not dismissive)

What we offer Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:

Development of expertise in Nestlé's Shared Solutions Business

Immersion in a culturally diverse team

Local and international exposure

Flexible working environment

Engagement and wellbeing activities

Competitive salary and annual bonus according to your performance

Meal allowance card

Flex Benefits - at NBS you can choose what benefits are more suitable for you

Make part of the Nestlé Club and get discount in several partners

Free coffee (and good coffee) at the office

Shop with special discounts for employees

Company equipment according to professional needs

Medical support available at the office

E-learning courses and training program to get you where you aim to be

Career progression and possibilities for international career