Quality Assurance Specialist

Baseyard; Braga; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Meal allowance card

Flexible working environment

International career opportunities

Competitive salary

Job summary

Nestlé Business Solutions (NBS) in Portugal is seeking an Ocean Allocation Strategy Specialist to supervise allocation processes for ocean shipments, ensuring timely, compliant delivery and strong stakeholder collaboration across Markets and Carriers.

You will coordinate volumes, tender outcomes, and post-tender adjustments, driving continuous improvement and maintaining governance of Shipment Management Systems while aligning with global logistics procurement.

Qualifications

• 5+ years of experience in freight forwarding or shipping.
• Strong customer service skills.
• Knowledge of Physical Logistics and shipment flows.
• Supply Chain project management experience.
• Experience working with external providers.
• Advanced English proficiency; Spanish is a plus.

Responsibilities

• Consolidate and validate annual tender volumes, performing health checks and reviewing significant market variations.
• Align with Markets and GLP on revised volumes, allocations, timing, and tender requirements, providing updates as needed.
• Communicate annual allocation outcomes: allocated volumes, awarded carriers, contract terms, and transit times.
• Coordinate with carriers—confirming awarded lanes, aligning on nominations, and sharing volumes ahead of ETD (4-6 weeks).
• Manage post‑tender adjustments, including new lane requests and changes to rate or contract terms.
• Monitor allocation performance regularly (weekly/monthly/quarterly) and inform carriers of changes.
• Execute additional operational follow‑ups and support continuous improvement initiatives.

Skills

Freight forwarding

Shipping operations

Customer service

Supply chain project management

External providers management

Advanced English

Microsoft Office 365

Education

Technical university degree in a relevant field

Tools

Microsoft Office 365

Job description

Nestle

Hoje

**Position Snapshot**

**Location:** Braga/Lisbon (Portugal)

**Company:** Nestlé Business Solutions (NBS)

**Full-time/Hybrid Work:** 2 days per week at the office (aligned with our current Policy)

**Languages:** Fluent in English

**About us**

**Nestlé Business Solutions (NBS)** is at the heart of the **Nestlé Group** . We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast‑paced, dynamic environment.

**If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! **

**At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.**

**Position Summary**

The Ocean Allocation Strategy Specialist is responsible for supervising the execution of Nestlé's ocean shipment allocation processes to ensure efficient, timely, and compliant delivery performance. The role manages volume submission and monitors allocation variations against forecasted requirements to meet Market needs. It provides governance and guidance on the use of Shipment Management Systems to strengthen operational visibility and promote effective collaboration among Markets, Ocean Carriers, and Global Logistics Procurement. Additionally, the Specialist maintains strong stakeholder relationships, proactively resolves allocation and execution issues, and drives continuous performance improvements aligned with established service-level expectations.

**A day in the life of.**

• Consolidate and validate annual tender volumes, performing health checks and reviewing significant market variations
• Align with Markets and GLP on revised volumes, allocations, timing, and tender requirements, providing updates as needed
• Communicate annual allocation outcomes: allocated volumes, awarded carriers, contract terms, and transit times
• Coordinate with carriers-confirming awarded lanes, aligning on nominations, and sharing volumes ahead of ETD (4-6 weeks)
• Manage post‑tender adjustments, including new lane requests, additional volume needs, and notifications on rate or contract changes
• Monitor allocation performance regularly (weekly/monthly/quarterly) and update carriers on operational review changes
• Execute additional operational follow‑ups, conduct periodic health checks, and support continuous improvement initiatives

**What will make you successful**

• Technical university degree in a relevant field
• 5+ years of experience in freight forwarding or shipping (import/export)
• Strong customer service skills
• Knowledge of Physical Logistics and shipment flows
• Supply Chain project management experience
• Experience working with external providers
• Advanced English proficiency (Spanish is a plus)
• Proficient in Microsoft Office 365

**What we offer**

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:

• Development of expertise in Nestlé's Shared Solutions Business
• Immersion in a culturally diverse team
• Local and international exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal allowance card
• Flex Benefits - at NBS you can choose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medical support available at the office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career