CAD & PDM Application Support Engineer — Remote & Flexible Hours

Zoi; Lisboa; Remote; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Bonus models

Learning time (20%)

Training & certs

Flexible hours

AI tools access

Childcare support

Free Friday lunch

Job summary

Zoi is expanding across Europe, seeking IT professionals to manage Product Data Management servers, CAD tools, and enterprise infrastructure. You will provide tier-1/2 support and maintain Catia environments for leading clients, with remote-friendly policies.

Fluent English is required and German or other languages are a plus. Enjoy flexible hours, opportunities for certification, and a culture that rewards learning and innovation at scale.

Qualifications

• Experience supporting PDM systems, engineering software environments, or application management.
• Fluent in English; German or other languages are a plus.
• Strong troubleshooting and tier-1/tier-2 support experience.

Responsibilities

• Manage and maintain PDM servers, core applications, and PDE domain infrastructure for clients like Kärcher.
• Provide tier-1 and tier-2 application support to resolve operational issues and ensure high availability.
• Maintain and support vendor tools including Seal (Plossys & DDD) and CAD/drawing converters.
• Provide specialized CAD environment support, including Catia installations and configuration.
• Apply service packs, patches, and hotfixes for application maintenance.
• Manage CAD environments, Windows Shares, and Flex+ licensing software.

Skills

PDM systems

CAD software

CATIA

Windows Server

Application support

Tools

Seal (Plossys & DDD)

Flex+ licensing

Job description

Zoi is expanding across Europe, seeking IT professionals to manage Product Data Management servers, CAD tools, and enterprise infrastructure. You will provide tier-1/2 support and maintain Catia environments for leading clients, with remote-friendly policies.

Fluent English is required and German or other languages are a plus. Enjoy flexible hours, opportunities for certification, and a culture that rewards learning and innovation at scale.