Business Operations Principal, Catalogue and Selection

Farfetch; Lisboa; On-site; EUR 85,000 - 115,000; Full time

Job summary

Farfetch in Lisbon is seeking a Business Operations Principal to drive strategic initiatives across Catalogue and Selection. You will apply data-driven analysis and disciplined project management to elevate operational performance.

You will partner with senior leadership and cross-functional teams to tackle complex challenges, deliver high-impact projects, and embed operational excellence into daily workflows.

Job description

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

OPERATIONS

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

LISBON

The FARFETCH office located within the Sítio co-working space network in Lisbon is designed to be a highly flexible and well-connected hub. This is centrally-located workspace close to major business areas, and a vibrant spot.

THE ROLE

As a Business Operations Principal, you’ll play a pivotal role in driving strategic initiatives, elevating operational performance, and shaping scalable solutions across our Catalogue and Selection areas. This role combines problem-solving with data-driven analysis and disciplined project management.

You’ll work closely with senior leadership and cross-functional stakeholders to tackle complex challenges, deliver high-impact projects, and embed operational excellence into team workflows and decision‑making. Reporting to the Senior Director of Catalogue Operations, you’ll be a trusted partner and go‑to problem solver, helping the company scale effectively while maintaining agility.