Business Operations Manager

Cisco; Viseu; On-site; EUR 60,000 - 90,000; Full time

Job summary

Cisco Systems, Inc is seeking a Business Operations Manager in Oeiras, Portugal to drive global sales programs and Run‑Rate forecasting. You will collaborate across sales, analytics, finance, and operations to optimize processes, data hygiene, and reporting.

The role requires 5+ years in sales planning and operations, a bachelor's degree, and strong analytical and communication skills. Proficiency in Excel and PowerPoint is essential for developing impactful reports and presentations.

Qualifications

• Minimum 5 years of proven experience in sales planning and operations.
• Bachelor's degree or equivalent is required.
• Experience working globally within cross‑functional, collaborative environments.
• Strong analytical skills to evaluate information and determine best paths forward.
• Excellent written and verbal communication skills across all levels of the organization.

Responsibilities

• Global governance and operational support for Run-Rate predictive forecasting.
• Maintain and improve CRM data hygiene to support scalability.
• Gather, organize and review operational data.
• Support automation of routine sales processes.
• Develop and deliver informational and decision‑seeking reports and presentations.
• Build strong relationships across sales, analytics, finance, and operations to support planning and execution.
• Apply Cisco go‑to‑market strategy understanding to influence team direction.

Skills

Sales planning

Operations

Cross‑functional collaboration

Analytical thinking

Communication

Adaptability

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Job description

Who We Are The Strategy, Planning & Operations team for Global Velocity Sales is the strategic engine behind one of Cisco's fastest growing sales teams driving growth and new logos for the company. The team operates at the intersection of strategy, analytics, and operations - developing go-to-market frameworks, running independent analyses, and providing sales operations design and support.

What You'll Do This is a global role focused on the facilitation and execution of new year readiness, ongoing sales operations support and Run-Rate predictive forecasting for the SMB and GVS sales populations. In this position, you will collaborate on the planning, execution, and operational management of global sales programs that support our go-to-market strategy. You will work with internal stakeholders to align the design and improvement of sales processes using automation across sales tools and reporting systems.

Key Responsibilities:

• Global governance, design, stakeholder alignment, and operational support of Run-Rate predictive forecasting
• Maintaining and improving CRM data hygiene to support scalability
• Gather, organize and review operational data
• Supporting the automation of routine sales processes
• Develop and deliver both informational and decision‑seeking reports, analyses and/or presentations
• Building strong working relationships across sales, analytics, finance, and operations teams to support planning and execution
• Applying a foundational understanding of Cisco's go-to-market strategy to contribute to team direction

Required Skills:

• Sales planning and operations professional with a minimum of 5 years of proven experience
• Bachelors or equivalent required
• You have experience working globally within cross‑functional, collaborative environments and quickly adapt and respond to changes in those environments
• Exceptional analytical skills, capable of analyzing multiple sources of information and evaluating alternative solutions to determine the best path forward
• Consistent strong performer with a can‑do approach
• Able to simplify and clarify processes, understand their dependencies, and drive continuous improvement
• Provides a pragmatic approach to challenges and complexity, with a strong willingness to continuously learn
• Extensive knowledge of Cisco's business sales operations processes and tools
• Excellent written and verbal communication skills with the ability to articulate complex ideas and strategies to individuals at all levels of the organization
• Proficient in advanced Excel and strong PowerPoint skills

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Business Operations Manager • Oeiras, Portuguese Republic, PT