Business Development Manager (Lisbon)

Fresha; Lisboa; On-site; EUR 40,000 - 51,000; Full time

Job summary

Fresha in Lisbon is seeking an exceptional Business Development Executive to drive new business within the global beauty, wellness and self-care industry. You will report to the Europe General Manager and work with the Commercial team and partners to accelerate growth and impact.

Join a fast-paced, autonomous environment where you will own the sales cycle from prospecting to close, build strong partner relationships, and contribute to ongoing market insights.

Qualifications

• Minimum 1 year of solid B2B sales with a track record of success.
• Experience in SaaS, online marketplaces, or payment platforms is highly desirable.
• Bi-lingual – fluency in Portuguese, English and another language (Spanish preferable).
• Experience within the beauty and wellness industry.

Responsibilities

• Consistently achieve sales targets.
• Outreach to key decision-makers via phone, email and social touches to bring on new business.
• Sell products and services through demos to prospective and existing partners.
• Manage the entire sales process from prospecting to close.
• Perform cost-benefit and needs analysis with partners to align solutions.
• Collaborate with other departments for a seamless partner experience.
• Provide feedback on trends in the industry.
• Contact 100% of qualified inbound leads and document outcomes in the CRM.
• Serve as lead point of contact for partners on commercial activities.

Skills

Hunter mindset

Relationship building

Organised

Curiosity

Multilingual PT/EN/ES

Tools

CRM software

Job description

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Salary

65:35 Base/OTE split: €40,000 - €51,000

Role Overview

Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Executive to come and join our global business. Reporting directly to the General Manager of Europe, and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a great opportunity for someone looking to work in a fast‑paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

Responsibilities

• Consistently achieve sales targets
• Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (in-person meetings as appropriate)
• Selling - Present, promote and sell products and services through product demos to prospective and existing partners
• Manage the entire sales process from prospecting to close
• Perform cost-benefit and needs analysis with existing/potential partners to align solutions to their needs and business objectives
• Work closely with other departments to ensure a seamless partner experience
• Provide feedback about ongoing trends in the industry
• Contact 100% of qualified inbound leads in a timely manner and document all call outcomes in the CRM
• Serve as a lead point of contact for partners on all commercial activities

This list is not exhaustive and there may be other activities you are required to deliver.

Qualifications

• Minimum 1 year of solid B2B sales with a track record of success
• Experience in SaaS, online marketplaces, or payment platforms is highly desirable
• You are a true hunter and relationship builder
• Organised – you can multitask, prioritise, and manage time effectively
• Curiosity – you are naturally curious and have a desire to continually grow and develop
• Bi‑lingual – fluency in Portuguese, English and another language (Spanish is preferable)
• Experience within the beauty and wellness industry

Interview Process

• Screen Call – Video-call with a member from the Talent Team (30 mins)
• Skills & Experience – Video/In‑person interview with Team Lead (45 mins)
• Presentation – Video/In‑person interview with Team Lead and General Manager (Europe) (75 mins)

We aim to finalise the entire interview process and deliver feedback within 2 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this time‑frame.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.