Braga Part-Time Guest Experience Concierge - Part Time

Greenharvest Industries; Viseu; Presencial; EUR 13 000 - 17 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Accommodation provided

Resumo da oferta

Greenharvest Industries in Lisbon is seeking a part-time Concierge to deliver exceptional guest service and ensure a comfortable stay.

You will greet guests, assist with check-in, offer recommendations, arrange transportation, handle inquiries, and coordinate with housekeeping. Weekend, holiday, and evening availability required; accommodation can be provided.

Qualificações

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• Experience in customer service or hospitality preferred.
• Fluent in English.
• Knowledge of local attractions, restaurants, and events is a plus.
• Willingness to work weekends, holidays, and evenings.

Responsabilidades

• Greet guests on arrival and assist with check-in.
• Provide recommendations for local attractions, restaurants, and events.
• Arrange transportation for guests as needed.
• Handle guest inquiries and requests promptly and professionally.
• Maintain a clean and welcoming lobby area.
• Assist with luggage handling and storage.
• Coordinate with housekeeping to prepare rooms for arrivals.
• Record guest preferences and special requests.
• Handle guest complaints in a timely manner, escalating when necessary.

Conhecimentos

Communication skills

Organizational skills

Multilingual

Customer service

Teamwork/independence

Formação académica

High school diploma or equivalent

Bachelor's degree preferred

Descrição da oferta de emprego

We are seeking a highly organized and customer service‑oriented individual to join our team as a part‑time Concierge in Lisbon. As a concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.

Key Responsibilities:

Greet guests upon arrival and assist with check‑in process Provide recommendations for local attractions, restaurants, and events Arrange transportation for guests as needed Handle guest inquiries and requests promptly and professionally Maintain a clean and welcoming lobby area Assist with luggage handling and storage Coordinate with housekeeping to ensure rooms are prepared for guest arrivals Keep track of guest preferences and special requests Handle guest complaints in a timely manner, escalating to management when necessary

Requirements:

• High school diploma or equivalent required;
• bachelor's degreepreferred
• Previous experience in customer service or hospitality industry preferred
• Excellent communication skills, both verbal and written
• Fluent in English;
• additional languages a plus
• Strong organizational skills with attention to detail
• Ability to work independently as well as part of a team
• Knowledge of local attractions, restaurants, and events
• Must be available to work weekends, holidays, and evenings
• Salary: The salary for this position is $1500 per month.
• Location: This position is based in the beautiful city of Lisbon.
• Accommodation can be provided if needed.
• We welcome applicants from all nationalities who possess the necessary skills and qualifications.