Braga Part-Time Guest Experience Concierge - Part Time

Greenharvest Industries

Almada

On-site

EUR 14,000 - 16,000

Part time

42 hours ago
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Benefits offered by this job

Accommodation provided

Job summary

Greenharvest Industries in Lisbon is seeking a part-time Concierge to deliver exceptional guest service, assist with check-in, and help create a comfortable stay. You will greet guests, offer local recommendations, coordinate transportation, and ensure a welcoming lobby.

The role requires strong communication, organization, and the ability to work weekends, holidays, and evenings; accommodation can be provided if needed.

Qualifications

  • High school diploma or equivalent required.
  • Bachelor’s degree preferred.

Responsibilities

  • Greet guests and assist with check-in.
  • Provide local recommendations for attractions and dining.
  • Arrange transportation for guests as needed.
  • Handle guest inquiries promptly and professionally.
  • Maintain a clean, welcoming lobby area.
  • Support luggage handling and storage.
  • Coordinate with housekeeping for room prep.
  • Record guest preferences and special requests.
  • Address guest complaints and escalate when needed.

Skills

Communication
Organizational skills
Teamwork
Attention to detail
Customer service
Independence
Multilingual

Education

High school diploma or equivalent
Bachelor’s degree preferred

Job description

We are seeking a highly organized and customer service‑oriented individual to join our team as a part‑time Concierge in Lisbon. As a concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.

Key Responsibilities:

Greet guests upon arrival and assist with check‑in process Provide recommendations for local attractions, restaurants, and events Arrange transportation for guests as needed Handle guest inquiries and requests promptly and professionally Maintain a clean and welcoming lobby area Assist with luggage handling and storage Coordinate with housekeeping to ensure rooms are prepared for guest arrivals Keep track of guest preferences and special requests Handle guest complaints in a timely manner, escalating to management when necessary

Requirements:
  • High school diploma or equivalent required;
  • bachelor's degreepreferred
  • Previous experience in customer service or hospitality industry preferred
  • Excellent communication skills, both verbal and written
  • Fluent in English;
  • additional languages a plus
  • Strong organizational skills with attention to detail
  • Ability to work independently as well as part of a team
  • Knowledge of local attractions, restaurants, and events
  • Must be available to work weekends, holidays, and evenings
  • Salary: The salary for this position is $1500 per month.
  • Location: This position is based in the beautiful city of Lisbon.
  • Accommodation can be provided if needed.
  • We welcome applicants from all nationalities who possess the necessary skills and qualifications.
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