Billing Specialist: Multi-Currency Invoicing & Client Service

NetJets Europe; Paço de Arcos; Presencial; EUR 28 000 - 36 000; Tempo integral

Resumo da oferta

NetJets Europe is seeking a Billing Specialist to manage the Owner accounts' monthly invoicing and respond to Owner queries from internal departments with a high service standard. You will liaise with Owners and internal teams to ensure timely, accurate billing across currencies.

The role requires a Bachelor's in Finance/Accounting and 2–4 years' experience, with fluent Business English and MS Office proficiency.

Qualificações

• Bachelor's in Accounting or Finance.
• 2–4 years of experience in billing or finance.
• Excellent numerical skills and high client service orientation.
• Fluency in Business English; other languages beneficial but not required.

Responsabilidades

• Create complex multi-currency monthly invoices (and pre-flight quotations) using a web-based billing system ensuring that all group revenue is billed to Owners accurately and on a timely basis.
• Ensure that all incoming Owner queries are handled within a strict deadline of 24 hours to provide exceptional customer service.
• Be fully knowledgeable on all aspects of the NetJets program and to act as first point of contact for any program queries from the Owners, Prospects, Sales Team, Owner Services and Contracts departments.
• Build and maintain Owner relationships to facilitate exceptional customer service and query resolution.
• Arrange and attend meetings with Owners, to resolve issues, identify needs & build relationships.
• Provide the sales team with analysis on flight usage and billing data to assist them with the sales process for existing Owners.
• Assist in Owner and Sales team meetings to improve communication and resolve any issues in a timely manner.
• Assist with the Sales Teams, Owner Services, Credit Control and Contracts department to tackle any outstanding Owner billing issues
• Provide timely reports and statements on billing so that the management team are well informed on any billing or Owner issues;
• Assist the Department Leaders in the completion of departmental requirements of Month-end closing of billing group information.

Conhecimentos

Service-Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Formação académica

Bachelor's in Accounting or Finance

Ferramentas

MS Office

Descrição da oferta de emprego

NetJets Europe is seeking a Billing Specialist to manage the Owner accounts' monthly invoicing and respond to Owner queries from internal departments with a high service standard. You will liaise with Owners and internal teams to ensure timely, accurate billing across currencies.

The role requires a Bachelor's in Finance/Accounting and 2–4 years' experience, with fluent Business English and MS Office proficiency.