Billing Specialist - Multi-Currency & Client Relations

NetJets IP, LLC; Paço de Arcos; Teletrabalho; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

NetJets IP, LLC in Paço de Arcos, PT, is seeking a Billing Specialist with 2–4 years of experience to manage the monthly invoicing for Owner accounts and respond to Owner inquiries with excellent service. You will liaise with Owners and internal teams to ensure timely, accurate billing and strong relationships.

Requirements include a Bachelor's in Accounting or Finance, strong numerical skills, and fluent Business English; additional languages are a plus.

Qualificações

• Bachelor's degree in Finance / Accounting or similar.
• 2 years’ experience in billing or finance position.
• Excellent numerical skills.
• Experience in dealing with demanding clients, high level of customer service.
• Fluency in Business English (written and spoken) and ability to communicate in additional languages including French, Italian, Russian or German are beneficial but not prerequisite

Responsabilidades

• Create complex multi-currency monthly invoices (and pre-flight quotations) using a web-based billing system ensuring that all group revenue is billed to Owners accurately and on a timely basis;
• Ensure that all incoming Owner queries are handled within a strict deadline of 24 hours to provide exceptional customer service;
• Be fully knowledgeable on all aspects of the NetJets program and to act as first point of contact for any program queries from the Owners, Prospects, Sales Team, Owner Services and Contracts departments;
• Build and maintain Owner relationships to facilitate exceptional customer service and query resolution;
• Arrange and attend meetings with Owners, to resolve issues, identify needs & build relationships;
• Provide the sales team with analysis on flight usage and billing data to assist them with the sales process for existing Owners;
• Assist in Owner and Sales team meetings to improve communication and resolve any issues in a timely manner.
• Assist with the Sales Teams, Owner Services, Credit Control and Contracts department to tackle any outstanding Owner billing issues;
• Provide timely reports and statements on billing so that the management team are well informed on any billing or Owner issues;
• Assist the Department Leaders in the completion of departmental requirements of Month-end closing of billing group information.

Conhecimentos

Billing

Customer service

Numerical skills

Business English

Formação académica

Bachelor's in Accounting or Finance

Descrição da oferta de emprego

NetJets IP, LLC in Paço de Arcos, PT, is seeking a Billing Specialist with 2–4 years of experience to manage the monthly invoicing for Owner accounts and respond to Owner inquiries with excellent service. You will liaise with Owners and internal teams to ensure timely, accurate billing and strong relationships.

Requirements include a Bachelor's in Accounting or Finance, strong numerical skills, and fluent Business English; additional languages are a plus.