Bilingual Travel Support: Spanish/English (Portugal On-site)

CallForTalents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Language Bonus €100

Performance bonus up to €100

Training and development

International travel environment

Job summary

CallForTalents in Portugal is seeking a Spanish-speaking Travel Customer Support Specialist to assist travelers with inquiries, solve problems, and deliver exceptional service on-site in a dynamic international travel environment.

Use your Spanish and English to communicate clearly, resolve issues, and ensure customer satisfaction. The role includes rotating shifts on-site and opportunities for professional training and growth in a travel-focused team.

Qualifications

• Spanish: C2 / Fluent – mandatory.
• English: C1 – mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Must currently reside in Portugal.
• Valid Portuguese residence permit (TRC) or visa type D
• NIF and NISS.

Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

Skills

Spanish C2

English C1

Communication

Problem solving

Customer focus

Residence in Portugal

TRC visa

NIF / NISS

Job description

CallForTalents in Portugal is seeking a Spanish-speaking Travel Customer Support Specialist to assist travelers with inquiries, solve problems, and deliver exceptional service on-site in a dynamic international travel environment.

Use your Spanish and English to communicate clearly, resolve issues, and ensure customer satisfaction. The role includes rotating shifts on-site and opportunities for professional training and growth in a travel-focused team.