Bilingual Spanish Travel Support Specialist – Portugal

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

€100 Language Bonus

Performance Bonus up to €100

Job summary

Cross Border Talents in Portugal is seeking a Spanish-speaking Travel Customer Support Specialist to assist travelers using Spanish and English, delivering exceptional service.

You will handle inquiries, provide solutions, and ensure high customer satisfaction in an on-site, internationally focused travel environment with rotating shifts.

Local candidates only; valid Portuguese residence permit (TRC) or visa type D, plus NIF and NISS, are required.

Qualifications

• Spanish: C2 / Fluent – mandatory.
• English: C1 – mandatory.
• Must reside in Portugal.
• Valid Portuguese residence permit (TRC) or visa type D.
• NIF and NISS required.

Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

Skills

Spanish C2

English C1

Communication

Problem solving

Customer focus

Portugal resident

TRC/visa

NIF

NISS

Job description

Cross Border Talents in Portugal is seeking a Spanish-speaking Travel Customer Support Specialist to assist travelers using Spanish and English, delivering exceptional service.

You will handle inquiries, provide solutions, and ensure high customer satisfaction in an on-site, internationally focused travel environment with rotating shifts.

Local candidates only; valid Portuguese residence permit (TRC) or visa type D, plus NIF and NISS, are required.