Bilingual French & English Travel Support — Relocation

Savior Artigos Texteis Lda; Porto; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Monthly food allowance

Relocation assistance (shared accomod…

Job summary

Savior Artigos Texteis Lda in Porto, Portugal, is seeking a French and English-speaking Customer Service Representative to join our international team. You will assist customers, answer questions, and provide effective solutions to ensure a positive customer experience.

Responsibilities include handling inquiries in French and English, resolving issues promptly, maintaining accurate records, and following established procedures.

Qualifications

• Fluent in French and proficient in English.
• Minimum of 2 years of customer service experience, preferably in travel.
• High school diploma or equivalent (12th grade).
• Strong communication and problem-solving skills.
• Customer-oriented attitude and ability to work in a team.

Responsibilities

• Handle customer inquiries and provide support in French and English.
• Respond to customer questions and resolve issues efficiently.
• Deliver professional and customer-focused service.
• Maintain accurate customer records.
• Follow established procedures and quality standards.

Skills

French

English

Education

High school diploma

Job description

Savior Artigos Texteis Lda in Porto, Portugal, is seeking a French and English-speaking Customer Service Representative to join our international team. You will assist customers, answer questions, and provide effective solutions to ensure a positive customer experience.

Responsibilities include handling inquiries in French and English, resolving issues promptly, maintaining accurate records, and following established procedures.