French-Speaking Customer Support Advisor in Portugal

Savior Artigos Texteis Lda; Aveiro; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Paid training

Full-time employment

Career growth opportunities

Relocation support to Greece

Multicultural environment

Job summary

Savior Artigos Texteis Lda is hiring a Customer Support Advisor in Aveiro, Portugal. The role requires fluent French (C1/C2) and strong English (B2) skills, with responsibilities spanning support via phone, email, and chat, documenting interactions, and resolving inquiries to ensure high customer satisfaction.

This full-time position offers paid training, performance bonuses, and career growth within an international environment, with relocation support for eligible projects.

Qualifications

• French: C1/C2 level (spoken and written).
• English: B2 level or higher.
• Excellent communication and problem-solving skills.
• Customer-oriented attitude.
• Good computer skills.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Skills

French proficiency (C1/C2)

English proficiency (B2)

Excellent communication

Problem solving

Customer oriented

Computer skills

Customer service experience (nice to)

Job description

Savior Artigos Texteis Lda is hiring a Customer Support Advisor in Aveiro, Portugal. The role requires fluent French (C1/C2) and strong English (B2) skills, with responsibilities spanning support via phone, email, and chat, documenting interactions, and resolving inquiries to ensure high customer satisfaction.

This full-time position offers paid training, performance bonuses, and career growth within an international environment, with relocation support for eligible projects.