Bilingual Content Moderator — Greek/English (Lisbon on-site)

Cross Border Talents; Lisboa; Sur place; EUR 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Attendance bonus

Résumé du poste

Cross Border Talents in Lisbon, Portugal, is seeking a Content Moderation Specialist fluent in Greek and English to maintain quality, safety, and policy compliance on a leading e-commerce platform.

You will review content, apply policies, and use local market knowledge to ensure accurate, objective moderation while adapting to updates and fast-paced operations.

The role involves rotating shifts, a 24/7 operation, and meal allowances with an attendance bonus.

Qualifications

• Fluency in Greek and English required.
• Strong moderation skills and ability to make decisions based on policy guidelines.
• Excellent verbal and written communication skills.
• Strong analytical thinking and rational decision-making abilities.

Responsabilités

• Review online content according to established policies and quality standards.
• Make objective, accurate, and consistent moderation decisions.
• Ensure the quality, safety, and compliance of content uploaded to the platform.
• Apply local market, language, and cultural knowledge when making moderation decisions.
• Review content within agreed service levels and quality requirements.
• Escalate issues in accordance with established procedures.
• Remain knowledgeable about product and service standards.
• Adapt to policy updates and changing operational requirements.
• Handle sensitive content professionally and objectively.

Connaissances

Greek

English

Moderation

Analytical thinking

Policy knowledge

Attention to detail

Description du poste

Cross Border Talents in Lisbon, Portugal, is seeking a Content Moderation Specialist fluent in Greek and English to maintain quality, safety, and policy compliance on a leading e-commerce platform.

You will review content, apply policies, and use local market knowledge to ensure accurate, objective moderation while adapting to updates and fast-paced operations.

The role involves rotating shifts, a 24/7 operation, and meal allowances with an attendance bonus.