Bilingual Car Rental Support & Sales Specialist

Wise Insight; Porto; Presencial; EUR 6000 - 10 000; Tempo integral

Resumo da oferta

Wise Insight is hiring for an on-site customer support role in Porto, Portugal. You will assist clients with car rental inquiries, guide them through booking options, and resolve post-rental issues across multiple channels.

The position requires strong communication and sales skills, with relocation support available for non-Portuguese candidates. The role includes a Monday–Friday schedule, 08:00–17:00, with Saturdays and Sundays off, and a gross salary of 1,000 EUR gross per 14 months.

Qualificações

• Fluency in French (C1/C2) and English (C1/C2).
• Minimum 1 year in customer support or contact center.
• Strong communication, approachable and customer-oriented.
• Strong sales skills.
• Proficiency in digital tools and platforms.

Responsabilidades

• Provide exceptional customer support for a leading car-rental brand.
• Assist clients with inquiries, supporting rentals before, during and after.
• Attract potential customers by answering questions about reservations and services.
• Handle complaints as advisors after rental, including invoices and damages.
• Engage with clients via phone, email and messaging, ensuring timely, professional resolutions.

Conhecimentos

French (C1/C2)

English (C1/C2)

Customer support experience

Sales skills

Digital tools proficiency

Descrição da oferta de emprego

Wise Insight is hiring for an on-site customer support role in Porto, Portugal. You will assist clients with car rental inquiries, guide them through booking options, and resolve post-rental issues across multiple channels.

The position requires strong communication and sales skills, with relocation support available for non-Portuguese candidates. The role includes a Monday–Friday schedule, 08:00–17:00, with Saturdays and Sundays off, and a gross salary of 1,000 EUR gross per 14 months.