AR Credit Card Clerk II — Finance Ops & Process Improvement

Europcar; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Job summary

Europcar Mobility Group is seeking an SSC AR Credit Card Clerk L2 to join our Credit Card team within the Finance function. You will handle day-to-day accounts receivable, processing credit card payments, refunds, and chargebacks, while ensuring compliance and process improvements.

The role requires strong communication, English fluency, Excel skills, and experience with accounting and AR basics. Based in Lisbon, Portugal, with opportunities to grow in a dynamic finance environment.

Qualifications

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• Experience in Accounts Receivables is a plus.
• Basic experience in accounting.
• Experience working with Oracle Financial Applications is a plus.

Responsibilities

• Administer enquiries regarding credit card charges.
• Submit transactions to the bank for payment processing.
• Process credit card refunds.
• Prepare chargeback reporting.
• Charge for penalty charge offences.
• Allocate credit card payments to the correct debt.
• Investigate and resolve queries with external departments.
• Ensure compliance with policies, controls, and regulatory requirements.
• Collaborate to standardize processes for efficiency.
• Drive continuous improvement in collections and processes.

Skills

Excel

Account analysis

Problem-solving

Attention to detail

Fluent in English

Communication skills

Education

Degree in Finance, Commerce, or Business Administration

Pursuing relevant qualification

Tools

Oracle Financial Applications

Job description

Europcar Mobility Group is seeking an SSC AR Credit Card Clerk L2 to join our Credit Card team within the Finance function. You will handle day-to-day accounts receivable, processing credit card payments, refunds, and chargebacks, while ensuring compliance and process improvements.

The role requires strong communication, English fluency, Excel skills, and experience with accounting and AR basics. Based in Lisbon, Portugal, with opportunities to grow in a dynamic finance environment.