B2C AR Collections Specialist — Drive Cash Flow

Europcar; Lisboa; Híbrido; EUR 26 000 - 38 000; Tempo integral

Resumo da oferta

Europcar is seeking an SSC AR Collections Clerk to join our B2C finance team in Lisbon. You will focus on collecting overdue payments, contacting customers, and issuing commitment letters while maintaining accurate AR records.

The ideal candidate has a finance-related degree or is pursuing one, with AR/collections experience preferred and familiarity with Oracle Financial Applications. Proficiency in German and English is required.

Qualificações

• Degree in Finance, Commerce, or Business Administration, or pursuing a relevant qualification.
• AR or Collections experience is an asset.
• Experience with Oracle Financial Applications is a plus.
• Good knowledge of Google and Microsoft tools; Excel is required.
• Fluent in German and English.

Responsabilidades

• Stratify collection activities to maximize cash receipts.
• Contact customers regarding overdue accounts and determine reasons for nonpayment.
• Issue payment commitment letters and credit hold notifications.
• Coordinate customer credit changes and process small claims court complaints.
• Maintain accurate records about the customer payment status.

Conhecimentos

CRM

Account analysis

Problem solving

Attention to detail

Written communication

Verbal communication

Formação académica

Finance degree

Commerce degree

Business Administration degree

Pursuing qualification

Ferramentas

Oracle Financial Applications

Google tools

Microsoft Excel

Descrição da oferta de emprego

Europcar is seeking an SSC AR Collections Clerk to join our B2C finance team in Lisbon. You will focus on collecting overdue payments, contacting customers, and issuing commitment letters while maintaining accurate AR records.

The ideal candidate has a finance-related degree or is pursuing one, with AR/collections experience preferred and familiarity with Oracle Financial Applications. Proficiency in German and English is required.