Back Office Administrative Assistant (38-40 hours)

Quion; Matosinhos; Presencial; EUR 15 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Onboarding program

Room for growth

Team culture

Resumo da oferta

Quion, a leading Dutch mortgage servicer, is expanding with a new branch in Portugal and seeks a Back Office Administrative Assistant to support mortgage operations.

You will handle administrative processing of applications and changes, draft and check documents, manage customer data, report issues, and contribute to process improvements in an international team. The role is based in Matosinhos/Porto with a 40-hour week and meal allowance.

Qualificações

• Strong understanding of English, minimum B2 level.
• Organized and detail oriented with commitment to industry standards.
• Administrative experience is a bonus but not required; training provided.
• Independent, eager to learn, and motivated to join an international team.

Responsabilidades

• Administrative processing of mortgage applications and changes.
• Drafting and checking documents (invoices, contracts, repayment schedules).
• Managing customer data in systems and ensuring correct file formation.
• Reporting errors or irregularities in files or processes.
• Contributing to process improvement within the organization.

Conhecimentos

English proficiency

Organized

Detail-oriented

Independent learner

Descrição da oferta de emprego

As a leading company in the Dutch mortgage market, we specialize in managing mortgage-related administrative processes within the financial services industry. We are now expanding with a new branch in Portugal and are looking for a dedicated Back Office Administrative Assistant to support our mortgage operations.

What will you do?

• Administrative processing of mortgage applications and changes.
• Drafting and checking documents, such as invoices, contracts and repayment schedules.
• Managing customer data in systems and ensuring correct file formation.
• Reporting errors or irregularities in files or processes.
• Contributing to process improvement within the organization.

Who are we?

Quion is one of the largest independent mortgage servicers in the Netherlands. For 20 years, Quion has proudly supervised the management of mortgages and consumer credit for renowned national and international financial organizations with diverse signatures. For these organizations, they are the business partner that helps them serve their clients successfully in a changing world.

What do you need for this position?

To succeed in this role, we are looking for someone who meets the following requirements:

• Strong understanding of English, with a minimum B2 level (Dutch is preferred but not required).
• Organized and detail-oriented, with a strong commitment to adhering to industry requirements and best practices.
• Experience in an administrative role is a bonus, but not necessary - we'll teach you the skills you need!
• Independent and eager to learn and motivated to be part of an international team.

What do we offer you?

Working at Quion means joining a young, ambitious, and innovative organization with open communication and a strong team spirit. We believe in sharing knowledge, taking initiative, and constantly improving how we serve our clients.

What you can expect:

• A meaningful role in a successful company driving the future of the Dutch mortgage market.
• An annual salary between € 15.494,- and € 22.108,- gross based on 40 hours per week (grading based on knowledge and experience) and including meal allowance
• A positive, team-driven culture that encourages initiative and personal development.
• In-depth onboarding and training tailored to your role.
• Room to grow - professionally - within a dynamic financial services environment.
• Our office in Matosinhos, Porto is located in an easily accessible area, with nearby public parking and convenient public transport connections (metro and bus).

Do you have any questions or would you like more information about the content of the position? Please contact Diana Jaques ([e-mail]) (HR & Office Manager)