Arabic-Speaking Social Ads Campaigns Specialist

Recruityard; Lisboa; Presencial; EUR 15 000 - 26 000; Tempo integral

Resumo da oferta

Recruityard in Portugal is seeking an experienced B2B support specialist to assist advertisers of social media products. You will handle end-to-end troubleshooting via email and chat, collaborate with Product Operations and Engineering, and drive customer satisfaction across the case journey.

Fluency in Arabic (C1) and English (B2) required, with a 6-month contract and rotating shifts. Join a dynamic team to resolve technical and product queries, educate advertisers on features, and contribute

Qualificações

• Bachelor's degree in Marketing or related field.
• Experience in paid campaign management and digital marketing.
• Background in a contact centre or advertising tech environment.
• Fluency in Arabic (C1) and English (B2).

Responsabilidades

• Handle end-to-end troubleshooting and customer support for advertising products via email and chat.
• Collaborate with Product Operations and Engineering teams to resolve queries.
• Drive customer satisfaction and ensure service quality throughout the case journey.
• Educate advertisers on product features with technical specialists.
• Contribute to service improvement initiatives from day one.

Conhecimentos

Paid campaign management

Digital marketing

Customer service

Teamwork

Formação académica

Degree in Marketing or related field

Descrição da oferta de emprego

Recruityard in Portugal is seeking an experienced B2B support specialist to assist advertisers of social media products. You will handle end-to-end troubleshooting via email and chat, collaborate with Product Operations and Engineering, and drive customer satisfaction across the case journey.

Fluency in Arabic (C1) and English (B2) required, with a 6-month contract and rotating shifts. Join a dynamic team to resolve technical and product queries, educate advertisers on features, and contribute