Arabic & English Digital Marketing Specialist –

CB Talents; Lisboa; On-site; EUR 16,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Meal allowance

Attendance bonus

Welcome bonus

Job summary

CB Talents in Lisbon, Portugal, is seeking a Customer Service Specialist to support customers in Arabic and English, delivering exceptional service in a dynamic, multicultural team.

The role is on-site with a relocation package and a compensation package including a base salary of €920 gross per month (paid over 14 months), a €1,000 welcome bonus, a €7.63 net daily meal allowance, and a €40 monthly attendance bonus.

Qualifications

• Native or fluent proficiency in Arabic and English (written and spoken).
• Mandatory experience in paid campaign management.
• Degree in Marketing or a related field.
• Experience in Digital Marketing and in a Contact Centre for an Advertising Technology company.

Responsibilities

• Support customers in Arabic and English, delivering exceptional service.
• Contribute to a fast-paced team environment in Lisbon.

Skills

Customer service

Social media

Digital advertising

Independent worker

Team collaboration

Education

Marketing degree

Tools

Advertising technology

Job description

• Location: Lisbon, Portugal
• Work Model: On-site
• Languages Required: Fluent Arabic & English

Why You'll Love Working Here

Step into a dynamic and multicultural team in the heart of Lisbon, Portugal! Renowned for its rich history, stunning coastal charm, vibrant nightlife, and high quality of life, Lisbon offers an incredible setting for your personal and professional journey.

Position Overview

As a Customer Service Specialist, you will support customers in both Arabic and English, delivering exceptional service and contributing to a fast-paced team environment.

Key Job Details

• Salary & Compensation:
  • Base Salary: €920 gross/month (paid over 14 months)
  • Welcome Bonus: €1,000 (paid in 12 monthly instalments during your first year)
  • Meal Allowance: €7.63 net per working day
  • Attendance Bonus: €40 per month (for 11 months)
• Relocation Package: Full relocation support provided to help you settle smoothly into Portugal!
• Schedule & Working Hours:
  • Working Hours: 10:00 – 19:00
  • Initial Schedule: Monday to Sunday (07:00 – 19:00 window), operating across two shifts (07:00–16:00 / 10:00–19:00) with 2 days off.
  • Future Schedule (TBC): 24/7 rotational shifts, Monday to Sunday, with 2 rotational days off.

Requirements & Qualifications

• Languages: Native or fluent proficiency in both Arabic and English (spoken and written).
• Education & Experience:
  • Mandatory experience in paid campaign management.
  • A degree in Marketing or a related field.
  • Previous experience in Digital Marketing.
  • Background in a Contact Centre or service program for an Advertising Technology company.
• Skills:
  • Strong customer service orientation with a dedication to resolving client inquiries.
  • Familiarity and fluency with social media products and a basic understanding of digital advertising concepts.
  • Ability to perform effectively both independently and within a collaborative team setting.

Ready to Join Us?

Take the next step in your career and experience life in Lisbon!