AR Credit Card Clerk - Finance Ops & Compliance

europcar; Lisboa; Presencial; EUR 14 000 - 21 000; Tempo integral

Resumo da oferta

Europcar Mobility Group in Lisbon seeks an SSC AR Credit Card Clerk L1 to support day‑to‑day credit card AR activities within the Billing team of Finance. You will ensure accuracy, process transactions, and maintain records in a compliant environment.

The role requires attention to detail, strong communication, and proficiency with Oracle Financials and Excel, with English fluency and a finance or business background. Join a global mobility leader focused on accurate financial operations.

Qualificações

• Finance, Commerce, or Business Administration Degree, or currently pursuing a relevant qualification
• Experience in Accounts Receivable is a plus
• Basic experience in accounting

Responsabilidades

• Administer and respond to routine enquiries regarding credit card transactions and charges
• Process credit card transactions submitted for payment through banking platforms
• Support the processing of credit card refunds in accordance with company procedures
• Allocate credit card payments against the appropriate customer accounts and debts
• Assist in investigating basic transaction discrepancies and payment issues
• Support chargeback administration activities and documentation gathering
• Process penalty charge transactions and related customer account updates
• Maintain accurate records of credit card transactions and customer communications
• Liaise with internal departments to resolve routine payment-related queries
• Ensure compliance with company policies, internal controls, and applicable regulatory requirements
• Support month-end activities and operational reporting requirements
• Escalate complex issues and exceptions to senior team members when required
• Contribute to maintaining accurate and up-to-date process documentation

Conhecimentos

Communication skills

Attention to detail

Problem-solving

Account analysis

Fluent in English

Formação académica

Finance/Commerce/Business Administration degree

Ferramentas

Oracle Financials

Excel

Descrição da oferta de emprego

Europcar Mobility Group in Lisbon seeks an SSC AR Credit Card Clerk L1 to support day‑to‑day credit card AR activities within the Billing team of Finance. You will ensure accuracy, process transactions, and maintain records in a compliant environment.

The role requires attention to detail, strong communication, and proficiency with Oracle Financials and Excel, with English fluency and a finance or business background. Join a global mobility leader focused on accurate financial operations.