Application Support Engineer - Security & Automation

Nimber; Porto; On-site; EUR 60,000 - 90,000; Full time

Job summary

Nimber is seeking an Application Support Engineer to join our IT Security Application Support team in a banking context. You will ensure stability, performance and availability of critical security applications while working with development, infrastructure and security teams.

The role blends application support, incident management, infrastructure operations and automation with continuous improvement at its core.

Qualifications

• Experience in Application Support, Production Support or IT Operations within complex enterprise environments.
• Strong knowledge of Windows Server and Linux administration and troubleshooting.
• Experience in incident, problem and change management.
• Understanding of application monitoring, performance management and infrastructure operations.
• Familiarity with application deployments, releases and lifecycle management.
• Experience with scripting, automation and operational process improvement.

Responsibilities

• Manage, investigate and resolve production incidents across Windows and Linux server environments.
• Monitor application performance, availability and infrastructure capacity, ensuring SLAs are met.
• Coordinate application releases, upgrades and lifecycle management activities.
• Participate in change management processes with multiple teams.
• Identify recurring incidents and implement preventative measures for reliability.
• Automate operational procedures and contribute to process improvements.
• Maintain technical documentation including architectures and monitoring requirements.
• Collaborate with development teams to ensure new apps meet security standards.
• Support operation and maintenance of critical cybersecurity platforms.

Skills

Incident management

Automation

Scripting

Analytical thinking

Troubleshooting

Communication

Tools

Splunk

TheHive

n8n

Trellix HX

PRIS Environment

Job description

Nimber is seeking an Application Support Engineer to join our IT Security Application Support team in a banking context. You will ensure stability, performance and availability of critical security applications while working with development, infrastructure and security teams.

The role blends application support, incident management, infrastructure operations and automation with continuous improvement at its core.