Application Support

InnoTech; Lisboa; Presencial; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health-focused partnerships

Free mental health support

25 days vacation including birthday/Ca

Birthday holiday

Team events

Resumo da oferta

InnoTech is looking for an Application Support professional in Lisbon to maintain and support our digital applications. You will resolve incidents and service requests, work with development teams, and ensure smooth operation of OutSystems applications.

The ideal candidate has +1 year in application support, strong database and OS knowledge, and Portuguese fluency. We offer a supportive environment focused on growth and wellbeing.

Qualificações

• +1 year of experience in application support, ticket resolution, troubleshooting, and database access.
• Strong knowledge in relational databases (preferably Oracle), Windows, IIS, Unix, and Linux environments.
• Fluency in Portuguese.

Responsabilidades

• Supporting and maintaining digital applications developed in OutSystems.
• Ensuring the timely resolution of incidents, service requests, and application-related issues.
• Working closely with development and support teams to analyse applications, troubleshoot problems, and provide operational support.

Conhecimentos

Application support

Ticket resolution

Troubleshooting

Database access

Portuguese fluency

Formação académica

BSc or MSc in Computer Science/Engineering/IT

Ferramentas

Oracle

Windows

IIS

Unix

Linux

Descrição da oferta de emprego

A Company you will be happy to grow with!

At InnoTech, it’s all about connecting people with business through technology.

We truly care about you, your happiness, and your well-being. We look for passionate people who are eager to learn, evolve, and grow with us - because growth is in our DNA.

This commitment has been consistently recognized: we are proud to be a Great Place to Work for five consecutive years, to be one of the Best IT Companies in Portugal, and to be recognize as a Best Workplace Wellbeing.

We are also proud to hold ISO 27001 and ISO 9001 certifications, reinforcing our commitment to information security, quality, and continuous improvement.

For us, sustainability is not just a buzzword. Integrity, social responsibility, and people-first values guide everything we do.

Join our team of 180+ InnoTechers and bring your talent as an Application Support.

Your mission will be:

• Supporting and maintaining digital applications developed in OutSystems;


• Ensuring the timely resolution of incidents, service requests, and application-related issues;


• Working closely with development and support teams to analyse applications, troubleshoot problems, and provide operational support.

You will need:

• +1 year of experience in application support, ticket resolution, troubleshooting, and database access;


• Strong knowledge in relational databases (preferably Oracle), Windows, IIS, Unix, and Linux environments;


• BSc or MSc in Computer Science, Engineering, Information Technology, or related areas;


• CPLP nationality or a valid EU work permit;


• Fluency in Portuguese.

Would be awesome if you have:

• Previous experience in Agile environments;


• Previous experience with OutSystems application support and code analysis.

What we offer:

• Health-focused partnerships, including free mental health support;


• 25 days of vacation, including your birthday, Carnival, and a bridging day between Christmas and New Year;


• Half a vacation day on your children’s birthday and a school supplies voucher;


• Petsitting partnerships and a pet bereavement day;


• Regular team buildings, four annual company parties, game nights, and social events;


• InnoSports initiatives (football, marathons, and more);


• Events focused on sustainability and social responsibility actions.

Are you convinced? Come see it for yourself.