Application Production Support

Decskill; Portugal; Presencial; EUR 35 000 - 52 000; Tempo integral

Resumo da oferta

Decskill, part of the Astek Group, is an IT consulting company with over 10 years of experience and 800+ professionals working from Lisbon, Porto, and Madrid.

We are seeking an Application Production Support to monitor IT performance using Dynatrace, manage RedHat Linux environments, and automate tasks with shell scripting. The role requires strong problem-solving, teamwork, and English proficiency.

Qualificações

• Dynatrace experience for monitoring and incident analysis.
• General IT infrastructure knowledge is required.
• Strong knowledge of RedHat Linux environments.
• Proficient in shell scripting to automate tasks.
• Autonomous, proactive, and a team player with good organizational skills.
• English required, both spoken and written.

Responsabilidades

• Support the business in IT needs and understand workflows.
• Provide updates on issues, tasks and projects to stakeholders.
• Identify root causes and contribute to post-release checks.
• Write scripts to automate day-to-day tasks and improve procedures.
• Work availability during holidays/weekends on a rotational basis.

Conhecimentos

English proficiency

Team player

Autonomous

Ferramentas

Dynatrace

RedHat Linux

Shell scripting

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are searching for a Application Production Support!

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios
• Provide business, team members and other project/task partnering teams updates on the issue/task/project.
• Understand the underlying issue and the associated patch fix/release and identify systemic issue. Contribute towards better post-release checkouts.
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.
• Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team.

Requirements:

• Application Performance Monitor (Specifically Dynatrace).
• General IT infrastructure knowledge.
• Particular knowledge and experience with RedHat Linux.
• Shell script.
• Autonomous and proactive person.
• Team player.
• Think out-of-the box and come up with new ideas/ improvements for the processes.
• Organizational Skills.
• English required, both spoken and written.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being