Application Production Support

Decskill; Lisboa; Presencial; EUR 42 000 - 65 000; Tempo integral

Resumo da oferta

Decskill, an IT consulting firm part of the Astek Group with a presence in Lisbon, is seeking an Application Production Support to join our growing team. You will take end-to-end ownership of IT projects, coordinating all contributors and serving as the main contact for the project.

You will work in a dynamic, international environment with national and international projects, focusing on governance, risk management, and enabling delivery through DevOps, CI/CD, and modern tooling.

Qualificações

• Proven experience in IT project production/support and governance.
• Strong knowledge of DevOps, CI/CD and related tooling.
• Fluent English communication; Portuguese language skills are a plus.

Responsabilidades

• Ensure end-to-end accountability for IT project objectives in line with the commitments made to the Business, while complying with IT governance processes and sponsor expectations.
• Steer the entire IT project and coordinate all people involved and contributors.
• Serve as the go-to contact person for the IT project.
• Ensure knowledge of IT Projects Governance across the Group and its correct application to the project context.
• Maintain global knowledge of IT, major processes and relevant regulatory frameworks.
• Plan and roll out a project end-to-end, respecting time and resource constraints.
• Define and apply a project methodology.
• Anticipate and handle risks associated with the project.
• Understand business needs and convert them into IT requirements.

Ferramentas

Dynatrace

Jenkins

GitLab CI

Azure Pipelines

Docker

Kubernetes

AWS

Azure

GCP

Jira Portfolio

WebSphere

Autosys

CFT file transfer

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for Application Production Support!

Responsibilities:

• Ensure end-to-end responsibility for achieving the IT project’s objectives in line with the commitments made to the Business, while complying with the entity’s strategic priorities, IT governance processes, and the sponsor’s expectations.
• Steer the entire IT project and coordinate all the people involved and contributors.
• The go-to contact person for the It project.
• Ensure the knowledge of IT Projects Governance in the Group and their correct application to the project context.
• Global knowledge of IT, its major processes, and relevant regulatory frameworks
• Ability to anticipate, plan and roll out a project, from end-to-end, with respect to time and resource constraints (both budget and people), with internal or external people, to reach the defined goal.
• Ability to define and apply a project methodology.
• Ability to anticipate and handle risks associated with the project.
• Ability to understand business needs and convert them into IT requirements.

Requirements:

• Experience in monitoring tools - such as Dynatrace."
• DevOps (Stack) & CI/CD. Facilitates coordination between development, QA and operations; reduces lead time and risk.
• Understanding of Jenkins, GitLab CI, Azure Pipelines, Docker/Kubernetes."
• Cloud Platforms. Most new solutions are hosted on AWS, Azure or GCP; the PM must manage cost, scalability and compliance.
• Project-Management Platforms -Central hub for planning, tracking, reporting and stakeholder visibility.
• Microsoft Project, Smartsheet, Asana, Monday.com, or integrated tools such as Jira Portfolio.
• Legacy tools: some basic knowledge in Websphere, Autosys, CFT file transfer.
• Fluency in the english language.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us:

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

Your next challenge might start here.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.