Airline Support Specialist — Italian (Lisbon, Fixed Shifts)

Cross Border Talents; Setúbal; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Language Bonus for Italian proficiency

Performance Bonus

Health & Life Insurance

Onsite Work Environment

Resumo da oferta

A travel customer support company in Setúbal is seeking an Airline Support Specialist. In this role, you'll assist passengers with inquiries about flight bookings and travel regulations through various communication channels. Ideal candidates should have strong communication skills and a willingness to learn. Join a team that values your efforts with a competitive salary, language bonus, and health & life insurance. Ready to take flight in your career?

Qualificações

• EU citizenship or Portuguese Residency Card required.
• 0–1 year of experience in customer support.
• Strong communication, analytical, and interpersonal skills.

Responsabilidades

• Deliver professional assistance via phone, email, chat, and social media.
• Support passengers with bookings, flight changes, and cancellations.
• Communicate policies on fares, baggage, and special services.

Conhecimentos

Strong communication skills

Analytical skills

Interpersonal skills

Eagerness to learn

Descrição da oferta de emprego

A travel customer support company in Setúbal is seeking an Airline Support Specialist. In this role, you'll assist passengers with inquiries about flight bookings and travel regulations through various communication channels. Ideal candidates should have strong communication skills and a willingness to learn. Join a team that values your efforts with a competitive salary, language bonus, and health & life insurance. Ready to take flight in your career?