Airline Support Specialist (French) - Lisbon - Fixed Shifts

Cross Border Talents; Setúbal; On-site; EUR 21,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Language Bonus for Italian proficiency

Performance Bonus

Health & Life Insurance

Onsite Work Environment

Job summary

A leading recruitment agency in Portugal is seeking an Airline Support Specialist. In this customer support role, you'll assist travelers with bookings, cancellations, and travel inquiries while providing excellent service across multiple channels. The ideal candidate is fluent in French and eager to develop their skills in the aviation industry. The position offers a competitive salary along with various bonuses and benefits.

Qualifications

• EU citizenship or Portuguese Residency Card required.
• 0–1 year of experience in customer support.
• Eagerness to learn and develop.

Responsibilities

• Deliver professional assistance via various channels.
• Support passengers with bookings and flight changes.
• Clearly communicate policies and provide information.

Skills

French fluency (C2 level)

Strong communication skills

Analytical skills

Interpersonal skills

Job description

A leading recruitment agency in Portugal is seeking an Airline Support Specialist. In this customer support role, you'll assist travelers with bookings, cancellations, and travel inquiries while providing excellent service across multiple channels. The ideal candidate is fluent in French and eager to develop their skills in the aviation industry. The position offers a competitive salary along with various bonuses and benefits.