Airline Support Specialist - Travel Help with Italian Bonus

Cross Border Talents; Oeiras; Presencial; EUR 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Language Bonus

Performance Bonus

Health & Life Insurance

Onsite Work Environment

Resumo da oferta

A leading customer support service provider in Lisbon is seeking an Airline Support Specialist to assist travelers with bookings and inquiries. The ideal candidate should have strong communication skills and an eagerness to learn, while 0–1 year of customer support experience is preferred. This role offers a competitive salary, performance bonuses, and health insurance in a collaborative onsite environment.

Qualificações

• EU citizenship or Portuguese Residency Card required.
• 0–1 year of experience in customer support preferred.
• Eagerness to learn and develop is essential.

Responsabilidades

• Deliver professional, timely assistance via phone, email, chat, and social channels.
• Support passengers with bookings, flight changes, and cancellations.
• Clearly communicate policies on fares, baggage, and special services.
• Provide information on check-in, boarding, and travel requirements.

Conhecimentos

Communication skills

Analytical skills

Interpersonal skills

Descrição da oferta de emprego

A leading customer support service provider in Lisbon is seeking an Airline Support Specialist to assist travelers with bookings and inquiries. The ideal candidate should have strong communication skills and an eagerness to learn, while 0–1 year of customer support experience is preferred. This role offers a competitive salary, performance bonuses, and health insurance in a collaborative onsite environment.