AI-Powered Digital Customer Engineer (SMB & DNB)

Cloudflare; Lisboa; Vor Ort; EUR 43.000 - 67.000; Vollzeit

Zusammenfassung

Cloudflare, based in Lisbon, Portugal, seeks a Digital Customer Engineer to support SMB and Digital Native Business customers across the full lifecycle from discovery to onboarding and adoption. You will help design fit-for-purpose Cloudflare architectures and drive measurable outcomes using AI-assisted workflows, while enabling cross-team collaboration to expand customer value.

The role emphasizes technical advisory, architecture guidance, and a strong focus on customer outcomes, with travel up

Qualifikationen

• Education: undergraduate or graduate degree in Computer Science, Engineering, or related field.

Aufgaben

• Technical discovery, validation, onboarding and adoption across SMB/DNB customers.
• Design fit-for-purpose Cloudflare architectures and drive measurable outcomes.
• Bridge technical strategy and business value for customers using AI-assisted workflows.
• Guide customers through onboarding and adoption with structured success plans.
• Partner with Account Executives and other teams to support health, risk, and expansion.
• Provide guidance on architecture, security, developer platforms, and adoption strategy.

Kenntnisse

Education background

Experience 1–5 years

Architectural mindset

Consultative skills

Commercial mindset

Communication

Portfolio management

Technical breadth

Curiosity

English + other language

Ausbildung

Computer Science/Engineering degree

Tools

AWS

Azure

Google Cloud

Python/JavaScript

Jobbeschreibung

Cloudflare, based in Lisbon, Portugal, seeks a Digital Customer Engineer to support SMB and Digital Native Business customers across the full lifecycle from discovery to onboarding and adoption. You will help design fit-for-purpose Cloudflare architectures and drive measurable outcomes using AI-assisted workflows, while enabling cross-team collaboration to expand customer value.

The role emphasizes technical advisory, architecture guidance, and a strong focus on customer outcomes, with travel up