AI Ads Operations & Support Pro

Savior Artigos Texteis Lda; Porto; Presencial; EUR 10 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Dental Insurance

Contract Stability: 12-month contract

22 days of annual paid leave

Modern Workspace in Lisbon at TP Tejo

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is seeking an Operations Customer Expert for Ads Support to assist a world-leading American AI company, helping clients manage advertising experiences and troubleshoot platform issues across email, chat, and phone.

The role involves 24/7 rotating shifts with schedules provided 10 days in advance, and a structured compensation package with base salary and performance bonuses.

Responsabilidades

• Investigate and resolve user issues regarding ad campaigns, accounts, payments, and platform functionality.
• Guide clients on advertising policies, guidelines, and technical setups.
• Troubleshoot ad delivery, creation, billing, and account performance issues.
• Deliver fast, empathetic customer service via email, chat, and phone.

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Lisbon is seeking an Operations Customer Expert for Ads Support to assist a world-leading American AI company, helping clients manage advertising experiences and troubleshoot platform issues across email, chat, and phone.

The role involves 24/7 rotating shifts with schedules provided 10 days in advance, and a structured compensation package with base salary and performance bonuses.