AI Adoption & Customer Success Architect

Zendesk Group; Lisboa; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A leading technology company is seeking an experienced professional to manage customer success in AI adoption. The role involves orchestrating technology projects, engaging stakeholders, and designing success plans to drive measurable outcomes. Candidates should have over 5 years of experience in customer success and must be adept in AI-related strategies. Strong communication and program management skills are essential for fostering partnerships and securing customer retention.

Qualificações

• 5+ years of experience in Customer Success or related fields.
• 1+ year of AI-related experience.
• Experience in GTM roles in enterprise technology.

Responsabilidades

• Manage multi-phase technology adoption projects.
• Engage with stakeholders to advance AI adoption.
• Design and execute success plans to drive customer outcomes.

Conhecimentos

Stakeholder engagement

Program management

AI adoption

Customer Success experience

Formação académica

Bachelor’s degree in Business, Computer Science, or Engineering

Descrição da oferta de emprego

A leading technology company is seeking an experienced professional to manage customer success in AI adoption. The role involves orchestrating technology projects, engaging stakeholders, and designing success plans to drive measurable outcomes. Candidates should have over 5 years of experience in customer success and must be adept in AI-related strategies. Strong communication and program management skills are essential for fostering partnerships and securing customer retention.