Agent de Support Technique - Français

Atlean World; Lisboa; Presencial; EUR 23 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal vouchers

2 extra salaries

Private health insurance after 6个月

Flight to Lisbon

Airport pickup

Shared accommodation

Portuguese lessons

Free sports activities

Resumo da oferta

Atlean World in Lisbon, Portugal is seeking a French Technical Support Specialist to join our multicultural HR SaaS team. You will assist customers through troubleshooting, become a product expert, and support via email, chat and phone.

The ideal candidate is fluent in French with strong English, tech-curious, customer-oriented and an excellent communicator. You will enjoy a relocation package, meal vouchers, private health insurance after 6 months, and a vibrant, boundary-free work environment.

Qualificações

• Fluent in French with solid English communication skills.

Responsabilidades

• Assist customers using troubleshooting skills.
• Become a product expert.
• Be ready to help via email/chat and phone calls.

Conhecimentos

Fluent in French

English communication

Tech-curious

Customer-oriented

Excellent communicator

Empathetic

Descrição da oferta de emprego

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, Portugal for a role as aFrench Technical Support Specialist.

Why a Technical Support Specialist role is great for your professional and personal development:

• Live in Lisbon and embrace multicultural experiences
• Represent a global brand of a Social Networking Giant and Global Social Hub
• Fast-track career development opportunity

How a day-to-day will look like:

You will receive specialist training for the product/service. You will:

• Assist customers using your troubleshooting skills
• Become a product expert
• Be ready to help via email/chat and phone calls
• Use your positive energy
• Specialize in a specific brand

Requirements

What do you need to be successful at this job?

• Fluent in French, with solid English communication skills
• Tech-curious and eager to stay on top of the latest innovations
• Customer-oriented, with prior experience as a strong advantage
• Excellent communicator, both written and verbal
• Empathetic by nature, with a genuine passion for helping others

Benefits

By joining this role, this is what you can expect:

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance after 6 months

Relocation Package is included:

• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities

Football tournaments, beach barbecues, surf lessons, and cultural events await!

Make it your Next Job Without Boundaries!