Account Manager

Jobgether; Portugal; Remote; EUR 150,000 - 260,000; Full time

Benefits offered by this job

Competitive compensation (OTE $160,000

Uncapped commission

Equity participation

Healthcare coverage

Flexible paid time off

Remote-first environment

Home office stipend $1,200

Professional growth

Job summary

Jobgether is seeking an Account Manager based in Portugal to own and grow a portfolio of strategic accounts within the AI infrastructure ecosystem. You will build trusted relationships with executives and technical decision-makers, collaborating with Forward Deployed Engineers to translate implementations into measurable revenue growth.

You will lead renewals and expansions, drive platform adoption, and steer long-term agreements, while working in a remote-first, fast-moving environment.

Qualifications

• 6+ years of experience in account management, including complex strategic accounts.
• Experience managing a portfolio with multi-year contracts and significant account value.
• Negotiation of multi-year renewals and expansions.

Responsibilities

• Manage a portfolio of fewer than 20 strategic enterprise accounts, owning relationships, retention, and revenue expansion.
• Establish high-touch engagement with executive stakeholders and technical teams.
• Collaborate with Forward Deployed Engineers to align technical outcomes with commercial opportunities.
• Proactively introduce platform capabilities to increase adoption and spending.
• Lead complex renewals and expansion opportunities with high-value contracts.

Skills

Account management

Strategic accounts

Executive engagement

Negotiation

Cross-functional collaboration

HubSpot

Forecasting & metrics

Renewals & expansions

Public speaking

Travel readiness

Tools

HubSpot

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Manager based in Portugal.

As an Account Manager, you will own and grow a portfolio of high-value strategic accounts within the rapidly evolving AI infrastructure ecosystem. You will build trusted relationships with senior executives and technical decision-makers, helping organizations develop, deploy, and scale advanced AI solutions. Working closely with dedicated technical specialists, you will turn customer success into long-term commercial growth. Your focus will extend beyond retention to identifying new opportunities, expanding platform adoption, and negotiating complex, multi-year agreements. You will operate in a remote-first, fast-paced environment where autonomy, innovation, and accountability are highly valued. This is an opportunity to influence product direction, strengthen strategic partnerships, and contribute to the growth of a platform serving a global developer community.

Accountabilities

• Manage a focused portfolio of fewer than 20 strategic enterprise accounts, taking ownership of customer relationships, retention, and revenue expansion.

• Establish high-touch engagement with executive stakeholders and technical teams through regular meetings, strategic account planning, and long-term growth initiatives.

• Collaborate closely with dedicated Forward Deployed Engineers to align technical achievements with customer objectives and commercial opportunities.

• Proactively introduce new platform capabilities, product developments, and innovative use cases to increase customer adoption, usage, and spending.

• Lead complex renewals and expansion opportunities, negotiating high-value, multi-year contracts, pricing structures, and service-level agreements.

• Build strong executive relationships and lead strategic business reviews focused on return on investment, roadmap alignment, business outcomes, and future capacity planning.

• Represent strategic customer needs internally, influencing product development, engineering priorities, and infrastructure planning.

• Maintain accurate account plans, forecasts, and customer health metrics, including net revenue retention (NRR), expansion revenue, churn risk, usage, and customer sentiment.

• Use CRM tools to track account performance, identify growth opportunities, and provide reliable reporting to leadership.

• Travel periodically to meet strategic customers and represent the business at relevant industry events.

Requirements:

• At least 6 years of experience in account management, including a minimum of 2 years managing complex strategic accounts, ideally in AI infrastructure, GPU cloud, cloud computing, emerging cloud providers, or developer tooling.

• Proven success managing and expanding a concentrated portfolio of large, complex enterprise relationships, preferably involving multi-million-dollar contracts and $50 million or more in account value.

• Demonstrated experience negotiating multi-year renewals and expansion agreements worth seven to eight figures.

• Strong technical understanding and executive presence, with the ability to communicate credibly with developers, machine learning engineers, technical leaders, and C-suite decision-makers.

• A proactive, consultative approach to account management, with a demonstrated ability to identify growth opportunities, introduce innovative solutions, and drive commercial outcomes beyond day-to-day customer support.

• Experience working closely with technical teams to translate successful implementations and technical improvements into measurable revenue growth.

• Excellent negotiation, communication, presentation, and relationship-building skills across business and technical audiences.

• Strong understanding of account performance metrics, including NRR, expansion revenue, churn, and product usage, combined with disciplined CRM management and accurate forecasting. Experience with HubSpot is an advantage.

• Ability to thrive in a fast-moving, evolving environment where processes and strategies are continuously developed. Experience building account management processes or playbooks from the ground up is a plus.

• Willingness to travel periodically for customer meetings and industry events.

• Successful completion of a background check.

Benefits:

• (Competitive compensation: Target on-target earnings (OTE) of $160,000–$280,000 USD, converted to local currency, combining base salary and commission. The final package will depend on experience, qualifications, location, and role level.

• (Uncapped commission: Earn beyond your target OTE through successful account expansion and revenue growth.

• (Equity participation: Stock options that allow you to share in the long-term growth and success of the business.

• (Healthcare coverage: Generous medical, dental, and vision plans.

• (Flexible paid time off: Take the time you need to rest, recharge, and maintain a healthy work-life balance.

• (Remote-first environment: Enjoy flexibility in where you work, supported by an inclusive and collaborative team culture.

• (Home office support: A $1,200 stipend for home office equipment to help you create a productive workspace.

• (Professional growth: Work at the forefront of AI infrastructure alongside a passionate team that values innovation, continuous learning, ownership, and meaningful impact.