Academy Learning Support Coordinator (Scheduling and Systems) for NATO with security clearance

WLG; Oeiras; Presencial; EUR 28 000 - 36 000; Tempo integral

Resumo da oferta

WLG is seeking a proactive Training Coordinator to join an international defence academy in Oeiras, near Lisbon. You will support training coordinators, instructors and students, coordinating iterations, scheduling, and on-site and remote logistics.

You will work with enterprise systems, training management tools and LMS, producing accurate records, and ensuring funding and resources are aligned with the academy schedule. Fluent English and data reporting skills are essential.

Qualificações

• Experience in education or training delivery.
• Ability to manage complex scheduling and resources.
• Proficient with ERP/financial tooling for data entry and records.
• Strong customer service record with internal and external stakeholders.

Responsabilidades

• Providing first-line support to training coordinators, instructors and students and solving issues quickly
• Advising on course iteration requests and scheduling
• Coordinating iterations day by day against the schedule
• Arranging practical and technical support on site and at remote locations
• Administering iteration scheduling, resources and funding
• Helping plan and manage the overall course schedule and events
• Onboarding instructors and in-processing students

Conhecimentos

Scheduling management

Enterprise systems

Customer service

LMS familiarity

Data reporting

Fluent English docs

Ferramentas

ERP systems

Descrição da oferta de emprego

A training schedule is a promise to a great many people at once. An international defence academy in Oeiras, just outside Lisbon, delivers courses to organisations and entities right across an alliance. You would be part of the team that makes each course iteration happen - and the first person anybody calls when it looks like it might not.

What You Would Be Doing

• Providing first-line support to training coordinators, instructors and students from dozens of different organisations, and solving what comes up quickly
• Advising on course iteration requests and scheduling - gathering the requirement and matching it to an existing or tailored learning solution
• Coordinating iterations day by day against the academy schedule, and adjusting when reality intervenes
• Arranging the practical and technical support behind a course, on site and at remote locations: access, classroom booking and set-up, audio-visual and network services, security and facilities
• Administering iteration scheduling, resources and funding in the training management and enterprise business systems, accurately and on time
• Helping plan and manage the overall course schedule, and supporting events such as conferences, symposiums and workshops
• Onboarding instructors and in-processing students and participants

What you would bring

• A record of growing responsibility in education or training delivery - an academy, a school, or the training arm of a large international body
• Managing complex scheduling and resource allocation, preferably in an academic setting
• Confident use of enterprise systems - training management, ERP or financial tooling - for data entry, records and basic financial processing
• A proven customer-service record with internal staff, external entities and stakeholders
• Familiarity with a learning management system, including uploads and bulk schedule data
• Solid reporting and data skills, and fluent English in technical and user documentation

Why this one is worth a look

It is a coordination role with genuine reach - you see the whole portfolio, not one course - at a site on the Atlantic coast, and it runs from a standing framework rather than a one-off project.