24/7 IT Operations Engineer - Monitoring & Incident Response

Conclusion Lifecycle; Porto; Híbrido; EUR 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Continuous training and certifications

Career planning opportunities

Internal mobility programs

Resumo da oferta

A technology services company is seeking an IT Operations Engineer to support continuous IT operations in Porto. This role involves real-time monitoring, incident handling, and ensuring system stability. Candidates should have experience with monitoring tools like Zabbix and SCOM, excellent communication skills, and the ability to work in shift-based environments. The position offers opportunities for growth, remote work flexibility, and access to continuous training.

Qualificações

• Experience with monitoring tools such as Zabbix, SCOM, or equivalent.
• Proficient in ticketing and logging systems with incident management best practices.
• Ability to communicate effectively in writing with technical and non-technical teams.

Responsabilidades

• Monitor systems and infrastructure using various tools.
• Detect, log, and document incidents accurately.
• Analyze incidents to determine root causes and escalate appropriately.

Conhecimentos

Proficient with monitoring tools (e.g., Zabbix, SCOM)

Strong analytical and troubleshooting skills

Effective written communication in English (B2 or above)

Ferramentas

Zabbix

SCOM

Ticketing systems

Descrição da oferta de emprego

A technology services company is seeking an IT Operations Engineer to support continuous IT operations in Porto. This role involves real-time monitoring, incident handling, and ensuring system stability. Candidates should have experience with monitoring tools like Zabbix and SCOM, excellent communication skills, and the ability to work in shift-based environments. The position offers opportunities for growth, remote work flexibility, and access to continuous training.