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Remote-First Customer Success Lead - SaaS Adoption
Job summary
A leading recruitment technology company is seeking a Customer Success Manager in Poland to enhance customer engagement and support product adoption. The ideal candidate has over 3 years of B2B client-facing experience, with expertise in recruitment and talent management. Responsibilities include building customer relationships, ensuring service excellence, and identifying growth opportunities. A collaborative environment and remote-friendly culture are part of the offering.
Benefits
Qualifications
- 3+ years of experience in a B2B client-facing role.
- Domain expertise in recruitment and talent management.
- Strong data literacy and understanding of core TA metrics.
Responsibilities
- Deliver exceptional customer success service at scale.
- Assume responsibility for product adoption and utilization.
- Build relationships with customer stakeholders.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.