IT Communication and Training Specialist

Swiss Post Solutions; Poland; Remote; PLN 213,000 - 299,000; Full time

Job summary

An international service provider is seeking an IT Communication and Training Specialist in Poland. This role focuses on managing change and communication strategies for IT transformation projects and includes responsibilities like creating training materials and managing stakeholder engagement. Attractive benefits and remote working opportunities are offered.

Benefits

Competitive base salary

Internal Talents’ Development Program

Remote work and home office possibility

Appealing benefits: sport activities, private medical care, trainings, integration events

Qualifications

• Experience in IT transformation programs in change management role.
• Solid experience in managing change and communication.
• Ability to learn and adapt new concepts into the business environment.

Responsibilities

• Identify change management and communication needs for projects.
• Manage global security awareness campaigns effectively.
• Collaborate with stakeholders for IT transformation.

Skills

Change management

Communication strategies

Stakeholder management

English fluency

Problem-solving

Education

University Degree in Communication or English Literature/History

Job description

Overview

IT Communication and Training Specialist

As IT Communication and Training Specialist you will play a crucial part in the success of our project of transforming SPS IT into a global footprint. You will be providing training, communication and campaigns around such topics as IT transformation, security and change management. You will work closely with the project team and regional leaders to ensure adoption, utilization and efficiency of the changes that impact employees, ensuring efficient and streamlined communication at all the project phases. The focus of your role will be the development and delivery of communication and training plans as well as associated activities in specific subject areas.

What you will do

• Identify change management and communication needs for the project to ensure stakeholders are involved, engaged, informed and can access information when and where needed.
• Implement, manage, track and improve the global security awareness campaigns, as well as integrate them into project plan. This will include owning awareness and training toolset used in Security area. Analyze and report on stakeholder engagement based on developed stakeholder maps and ongoing engagement
• Collaborate with stakeholders to identify areas of opportunity and areas of risk as it comes to supporting IT transformation through effective communication
• Support development and manage communication strategies and plans to ensure consistent, timely, and relevant messaging with for different audiences
• Develop and maintain communication plans
• Create und update Training Material
• Planning and execution of targeted communication and training

What you will need

• University Degree in Communication or English Literature/History is desirable
• Experience in IT transformation programs in the role of change manager
• Previous solid experience in managing change and communication (must be a “master writer” and persuader)
• Brilliant logical thinker, able to learn and adapt new concepts into business environment
• Exposure to security processes and training, in the area of security awareness, pricing campaign delivery
• Experience in working with virtual, global and multi-cultural teams
• Solid understanding on how people go through a change and the change process
• Experience with large-scale organization change efforts
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Strong stakeholder management, communication and change management skills
• Demonstrated ability to influence and foster collaborative relationships with ability to engage resources outside of direct-control to gain consensus, meet deadlines and achieve goals and objectives
• Fluent English, while German is a strong plus

What we will offer

In addition to an outstanding work environment with excellent growth potential, SPS provides exceptional compensation & benefit package, including:

• Competitive base salary
• Internal Talents’ Development Program
• Remote work and home office possibility
• Appealing benefits: sport activities, private medical care, trainings and company integration events

Additional information

• Foreseen travel: 5%
• Remote work: 50-100%
• Locations: Remote (preferred in Poland, Hungary, UK, Germany)