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French & English-Speaking Travel Advisor-Relocation Package to Greece Provided
Job summary
A multinational client is seeking French-speaking Customer Support Representatives to provide assistance on an online travel platform. Responsibilities include handling inquiries and guiding customers through processes. The role requires fluency in French and a strong command of English, alongside problem-solving skills. Applicants must be available for rotational shifts and have EU citizenship or a work permit for Greece.
Benefits
Qualifications
- Fluency in French (C2+) and a good command of English (B2 minimum).
- Strong communication and problem-solving skills necessary.
- A customer-oriented attitude and the ability to handle fast-paced work.
Responsibilities
- Deliver professional customer support in French and English.
- Handle inquiries regarding reservations, cancellations, payments, and account issues.
- Guide customers through online processes and ensure problem resolution.
- Maintain a high level of empathy and professionalism.
- Work towards set performance goals including quality and customer satisfaction.
Skills
Thinking of changing scenery?
We are seeking French (fluent, C2 and higher) and English (B2 and higher, written and spoken) speaking individuals to join our multinational client's team as Customer Support Representatives with an international team supporting a well-known online travel platform. In this role, you will provide high-quality assistance to customers via phone, chat, and email, helping them with reservations, payments, and platform-related queries.
Location: Athens, Greece
Work Model: Remote (for Greece-based candidates only) or Onsite in Athens (for those relocating, eligible for remote after 3 months)
Start Date: 17 October 2025
Schedule: 09:00-19:00, Monday to Sunday (rotational shifts)
Deliver professional customer support in French and English
Handle inquiries regarding reservations, cancellations, payments, and account issues
Guide customers through online processes and ensure seamless problem resolution
Maintain a high level of empathy, professionalism, and efficiency
Work towards set performance goals including quality, response time, and customer satisfaction
Fluency in French (C2+) and good command of English (B2 minimum)
Strong communication and problem-solving skills
Customer-oriented attitude and ability to work in a fast-paced environment
Availability to work rotational shifts, Monday to Sunday
EU citizenship or valid work permit for Greece
Important Considerations-Relocating Candidates:
-Flight tickets reimbursement with first salary
-Candidates relocating from abroad must arrive in Athens 7 days before the start date for hiring documentation
-Relocated employees must work onsite for at least 3 months (unless already living in Greece with housing and internet setup)
Remote within Greece: Apply by 3 October 2025
Onsite relocating to Athens: Apply by 10 October 2025
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.