Warsaw-Based Danish Travel Advisor - Premium Nordic Travel

Concentrix; Bydgoszcz; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Equal opportunities for all

Fully paid 2-month training program

International and diverse work enviro…

Coaching and mentoring for growth

Modern office in Warsaw

Job summary

SAS invites applications for a Travel Advisor role in Warsaw, handling premium Nordic airline inquiries in Danish and English. You will guide customers through ticket purchases, support travel issues, and communicate via calls and chat, building trust through attentive service.

The role requires Danish (C1) and English (B2), a collaborative mindset, exceptional organization, and a readiness to work from our Warsaw office, with a comprehensive training program provided.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful, collaborative spirit; enthusiastic, patient, open-minded.
• Excellent communication, active listening and clarity.
• Highly organized and accurate.
• Willing to work from our office in Warsaw.

Responsibilities

• Be the first contact for premium travel inquiries.
• Assist with purchasing airline tickets and handling payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Foster enduring relationships to build trust.

Skills

Danish (C1)

English (B2)

Active listening

Clear communication

Organized

Job description

SAS invites applications for a Travel Advisor role in Warsaw, handling premium Nordic airline inquiries in Danish and English. You will guide customers through ticket purchases, support travel issues, and communicate via calls and chat, building trust through attentive service.

The role requires Danish (C1) and English (B2), a collaborative mindset, exceptional organization, and a readiness to work from our Warsaw office, with a comprehensive training program provided.