Danish-speaking Travel Advisor – Premium Service, Warsaw

Concentrix; Przemyśl; On-site; PLN 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2‑month paid training program

International and diverse environment

Modern office in Warsaw

Job summary

SAS Nordic Premium Airline seeks a Travel Advisor fluent in Danish to assist premium customers with inquiries, ticket purchases, and travel difficulties from our Warsaw office. You will communicate via calls and chat, foster lasting relationships, and support customers with courtesy and precision in a diverse, international environment.

The role requires Danish C1 and English B2, strong organization, and teamwork; a fully paid two‑month training program with a dedicated buddy accompanies the

Qualifications

• Danish language proficiency at C1 level and English at B2 level.
• Naturally helpful and collaborative spirit.
• Active listener with clear communication and attention to detail.
• Highly organized and able to work from our Warsaw office.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Assist in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Customer service

Job description

SAS Nordic Premium Airline seeks a Travel Advisor fluent in Danish to assist premium customers with inquiries, ticket purchases, and travel difficulties from our Warsaw office. You will communicate via calls and chat, foster lasting relationships, and support customers with courtesy and precision in a diverse, international environment.

The role requires Danish C1 and English B2, strong organization, and teamwork; a fully paid two‑month training program with a dedicated buddy accompanies the