Danish-Speaking Travel Advisor — Premium Nordic Airline

Concentrix; Grudziądz; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work enviro​

Job summary

SAS seeks a Travel Advisor in Warsaw to host premium Nordic inquiries, assist in ticket purchases, and support customers via calls and chat. You will build trust by fostering lasting relationships with travelers.

Fluent Danish and English are required, with an emphasis on accuracy, organization, and a collaborative mindset. Training is provided in a modern office environment in the heart of Warsaw.

Qualifications

• Fluent in written and spoken Danish (C1) and English (B2).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Highly organized and accurate.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish language

English language

Communication

Customer service

Active listening

Job description

SAS seeks a Travel Advisor in Warsaw to host premium Nordic inquiries, assist in ticket purchases, and support customers via calls and chat. You will build trust by fostering lasting relationships with travelers.

Fluent Danish and English are required, with an emphasis on accuracy, organization, and a collaborative mindset. Training is provided in a modern office environment in the heart of Warsaw.