Nordic Travel Advisor (Danish) – Premium Airline Support

Concentrix; Bolesławiec; On-site; PLN 58,000 - 85,000; Full time

Benefits offered by this job

Discounted SAS fares

Fully paid 2-month training program

International and diverse work env.

Coaching and mentoring

Job summary

SAS Nordic Premium Airline in Warsaw seeks a Travel Advisor fluent in Danish to handle premium inquiries and ticket purchases. You will assist customers by calls and chat, resolve travel issues, and build lasting relationships with travelers.

The role emphasizes accuracy, patience, and great communication, with a paid two-month training program and opportunities to grow within an international team in a modern Warsaw office.

Qualifications

• Fluent Danish (C1) and English (B2) required.
• Excellent communication and listening skills.
• Willing to work at the Warsaw office.

Responsibilities

• Be the first point of contact for premium travel inquiries.
• Assist with purchasing airline tickets and payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build trust by maintaining strong customer relationships.

Skills

Danish language

English language

Customer service

Communication

Active listener

Job description

SAS Nordic Premium Airline in Warsaw seeks a Travel Advisor fluent in Danish to handle premium inquiries and ticket purchases. You will assist customers by calls and chat, resolve travel issues, and build lasting relationships with travelers.

The role emphasizes accuracy, patience, and great communication, with a paid two-month training program and opportunities to grow within an international team in a modern Warsaw office.